The service was fast, but the filter warped and makes a bang sound every time the fan comes on, hate to change to a new filter as this one is only 2 weeks old, the cardboard frame is creased where warped.
Had to get a less efficient Merv as our furnace couldn't handle the 13, so switched to an 11 online which is working much better. No problem with changing the order easy peasy and reorder, we really like the convenience of scheduled deliveries also.
Filter does not fit the slot and all filters came crushed on one side , the packing is of flimsy cardboard.I wrote to you and there has been no response from your side as I would like to return them back to you and need a return label.