Customer reviews from Filterbuy
Filterbuy - 13x21.5x1 MERV 11 Pet & Allergy Defense, Electrostatic Pleated HVAC AC Furnace Air Filters Replacement (4-Pack) - Gold
Average customer rating
4.4
(7,016 Reviews)
Rating breakdown 7,016 reviews
5 Stars
5,179
4 Stars
755
3 Stars
440
2 Stars
246
1 Star
396
Customer Reviews for Filterbuy - 13x21.5x1 MERV 11 Pet & Allergy Defense, Electrostatic Pleated HVAC AC Furnace Air Filters Replacement (4-Pack) - Gold
Customer Rating
5
Fast service
on May 19, 2023
Posted by: Dale S.
Filterbuy always gives me fast service and great prices.
Written by a customer while visiting Filterbuy
Customer Rating
3
I think it must have
on May 19, 2023
Posted by: Anonymous
I think it must have gotten lost for a bit. But otherwise good.
Written by a customer while visiting Filterbuy
Customer Rating
3
Manufacturing quality control needs improvement
on May 19, 2023
Posted by: Anonymous
The most recent order of 16x20x1 MERV 11 filters appears OK. But on taking out the last of the previous order (same specs) I noticed that the filter was not sealed in the frame, meaning that the last month of operation subjected us and our heating unit to unfiltered air. See the photo. Observing this, I examined every filter I have remaining for similar defects; found none.I wonder how you could specify that you are supplying MERV 11 air filters which have a few square inches of "hole" through the filter? What is your QC program? How often do you test the filters? How can I be assured that the filters you supply meet MERV 11 standards?
Written by a customer while visiting Filterbuy
Customer Rating
5
Central Air Filters
on May 19, 2023
Posted by: Anonymous
They got here in a timely fashion and they fit. What else could I ask for?
Written by a customer while visiting Filterbuy
Customer Rating
5
Great product and service
on May 19, 2023
Posted by: Anonymous
Fast super service- love doing business with this company.
Written by a customer while visiting Filterbuy
Customer Rating
5
Need Customer Support
on May 18, 2023
Posted by: Anonymous
Dear Customer Service,Order #2375674I went to install the Filterbuy filters and discovered I have the incorrect size filter.The size I need is 16 x 25 x 4.May I swap out the filters for the size needed?
Written by a customer while visiting Filterbuy
Customer Rating
3
Just okay
on May 18, 2023
Posted by: Anonymous
Size was right but pleats were not uniform and poorly made
Written by a customer while visiting Filterbuy
Customer Rating
3
FILTER SIZE
on May 18, 2023
Posted by: Anonymous
The filter was too big for my furnace. The actual size of the 20X20X5 is slightly larger than that so it didnt fit. Be careful and look at the actual filter size dont rely on the category (20X20X5) alone!
Written by a customer while visiting Filterbuy