Filters which aren't normally useable where others have been used for 13 years.
on December 4, 2020
Posted by: Anonymous
These filters are so fragile, the filter frame folded and wouldn't slide into the unobstructed receiver. I now have three unused stir wrapped filters. I want a full refund. I have alerted Better Business Bureau of the overstated quality and reviews which cannot pertain to the ones iIreceived. I've changed filters in this unit since 2007, and there have never been problems prior to this attempt.
The price was good if you bought 4 or more , It would have been better the filters were individually boxed for better protection , The 4 filters were put in a large box , by the time it got to me , the box was all bent up , Another thing its hard to store the filters in such a huge box . I bought from another company before and there packing was much better .
I emailed back and forth AT LEAST 3 times so Filterbuy could custom make my aftermarket air bear furnace filter. My card was immediately charged yet I dont receive the filters for 10 days. The filters are too big to fit into the space for the filter. 2) The manufactured filter was cheaply made. It has only 3 rows of baffles, old filter has 4. Paper strips to hold baffles in are loose and poorly constructed. I DO NOT WANT these filters. Please refund my card for total of both filters. I am returning the filters which 1) dont fit and 2) are inferiorly constructed.. sincerely Stan Reinholz