If I knew that Filterbuy would just haphazardly cut and tape together two smaller filters into the (admittedly somewhat odd) size I requested, I would have just done this myself. I was under the impression that purchasing a custom size filter would result in receiving one, continuous filter and not two taped-together ones. Plus, it was bent in several sections from poor packaging. I would return the thing, but Filterbuy doesn't make returns easy and it seemed like more trouble than it was worth.
Everything went well. I only order four at a time because I am a renter. Term of the lease. They keep asking me for long term. I cannot do I hope they figure it out. I used to order 6 filters and have to move in 2 months. Landlord keeps the filters.