Customer Reviews for Filterbuy - 20x25x2 MERV 11 Pet & Allergy Defense, Electrostatic Pleated HVAC AC Furnace Air Filters Replacement (4-Pack) - Gold
Customer Rating
5
Just Perfect
on March 15, 2022
Posted by: Anonymous
We could not find the size we needed anywhere so I we were so happy to find Filterbuy where we could specify the size. The filters came quickly, just as expected and well made.
I was very happy with my filters. They were exactly what I wanted and came right to the house. So easy. I set up auto reorder so it will help me to stay on schedule keeping those filters clean.
Gee, I am only replying to this because it is the second time you have written me. I will be honest with you. I have for years been buying them from a company in Omaha, NE. I have lost track of them (thought maybe they closed due to Covid), so I found your site and decided to order from you. My comments are based only on the comparison of the two. I ordered the exact same specs. Merv11 and the size. The filters were slightly undersized (approx. 1/8" smaller on the smaller side. They seemed looser, I mean more flexible than the others.I would have no complaint with that BUT, I am noticing a great deal more dust coming through the registers making for more frequent dusting. This tells me that more dust is traveling through the pipes into my living space. I should tell you that the ducts and returns were professionally cleaned by Stanley Steemer at the beginning of last year's heating season, so I doubt if the ductwork is at fault.This leads me to wonder....is this material really Merv11. Was the other guy giving me Merv13 all these years and calling it Merv11? I doubt it. Anyhow, I do wish you the best. You seem really concerned in keeping the customer in the loop. I truly am not writing this to be snarky. Simply because you asked twice. Tim Sayers
Buy filters for our 3 Honeywell room purifiers, and they fit perfectly. Have a subscription to receive every 6 mos so I don't have to worry about not having when needed. Highly recommend them.