Website tries to trick you into subscribing when making purchases.
on October 13, 2021
Posted by: r g.
Purchase was relatively straight forward. However, before you can finalize the purchase, you're sent to a screen which has very large obvious text pushing you to subscribe making it look like this is the only option. The "button" to continue is extremely small and non-obvious. Feels very sleazy and predatory.
Filters are generally an item easy to put off buying thus not having them when needed. Filterbuy reminder emails and app make ordering/reordering very easy. No need to rethink exactly what product is required. Its also great having filters available when its time to change them out.
The filter is great but the packaging is poor. The filter came in a box too big with insufficient packing protection. The filter was partially crushed and once installed in the air handler allows unfiltered air to escape past the filter. If this is what we should expect going forward well be forced to buy elsewhere.