Customer reviews from Filterbuy
Filterbuy - 12x36x4 MERV 13 Smoke & Allergy Defense, Electrostatic Pleated HVAC AC Furnace Air Filters Replacement (2-Pack) - Blue
Average customer rating
4.1
(1,155 Reviews)
Rating breakdown 1,155 reviews
5 Stars
716
4 Stars
109
3 Stars
127
2 Stars
88
1 Star
115
Customer Reviews for Filterbuy - 12x36x4 MERV 13 Smoke & Allergy Defense, Electrostatic Pleated HVAC AC Furnace Air Filters Replacement (2-Pack) - Blue
Customer Rating
3
Your responsiveness to orders is
on June 19, 2020
Posted by: Anonymous
Your responsiveness to orders is very good, unfortunately errors happened and half of the order was sent with the wrong size filter. Upon contacting the company they resolve the issue in a reasonable amount of time and sent the correct ones. Of more concern is that the filters clearly state on the side of them that they are 4 x 20 x 25 and actuality the size of the frame of the filter is not. Your company is one of the few who sells Merv 13 platinum unfortunately you also try to maintain your cost lower by providing a filter that is not what is written on the side of the filter. It is deceitful but more importantly the fit and function of the frame when entered in the air conditioning unit is unable to hold its form an air escapes around it when it falls over with the room thats available. This is the first time Ive had this problem since I have purchased several times. The fit and form and function must be honored I will not be purchasing from you anymore
Written by a customer while visiting Filterbuy
Customer Rating
5
The filter seems to be
on June 18, 2020
Posted by: Anonymous
The filter seems to be catching lots of dust particles.
Written by a customer while visiting Filterbuy
Customer Rating
5
My AC unit is 13
on June 15, 2020
Posted by: Anonymous
My AC unit is 13 years old and was originally equipped with 2 electronic filter sections and were useless. Finally replaced the 2 - 4 inch deep filter boxes with a single 4 inch thick MERV 13 pleated filter. Ordering was a breeze and the filter works great.
Written by a customer while visiting Filterbuy
Customer Rating
2
filter was cheeseyier than I
on June 10, 2020
Posted by: Anonymous
filter was cheeseyier than I thought it would be, much thinner than the Honeywell filter I replaced I seriously doubt it is a merv 13, the construction was poor
Written by a customer while visiting Filterbuy
Customer Rating
3
I was having my air
on June 10, 2020
Posted by: Anonymous
I was having my air conditioning serviced and was told bythe tech that a 4 inch filter should be changed every 6 months, not the 3 months recommended by your company. I now have a 3 year supply, instead of a year and a half. Other then over purchasing, the service was excellent.
Written by a customer while visiting Filterbuy
Customer Rating
5
Product is as expected, fitted
on June 10, 2020
Posted by: Olena E.
Product is as expected, fitted our AC, dimensions as specified.
Written by a customer while visiting Filterbuy
Customer Rating
5
Excellent filters high quality
on June 8, 2020
Posted by: Anonymous
Filters are high quality, great price and work very well. Love the subscription service and that you can set interval and quantity as you like. Filters automatically sent and you use that as your timer to change out.
Written by a customer while visiting Filterbuy
Customer Rating
5
I was very satisfied with
on June 7, 2020
Posted by: Anthony C.
I was very satisfied with my pleated air filter. Looking forward to my next purchase.
Written by a customer while visiting Filterbuy