Customer Reviews for GE - 12,000 BTU Built-In Air Conditioner with 6-Way Adjustable Airflow (White)
Customer Rating
5
Dream Unit
on June 27, 2025
Posted by: MHGE
The AC unit runs like a dream. It’s efficient, multifunctional, relatively quiet for how well it’s moving air, and easy to pop in the old AC slot and plug and play. The addition of the remote is the cherry on top. Thanks GE
Fails to cool. Compressor only runs 1/3rd of the time. Tried all combinations of controls. No good. Avoid this model.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, June 24, 2024
We hate to hear that your AC unit isn’t cooling as expected and we want to help. We suggest taking a look at the article below for things you can check out on your own.
If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Very loud. I've had this unit for 4 months and I don't think it's as cold as it was even a month ago.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 7, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear that it hasn't been exceeding your expectations.
We are definitely going to forward this review over to our product team, this way we can look to make improvements for our models going forward. Also, we are going to link one of our support articles that can help with the cooling performance. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=18860#).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA