Customer reviews from geappliances.com
GE - 12,000 BTU Built-In Air Conditioner with 6-Way Adjustable Airflow (White)
Average customer rating
3.3 out of 5
3.3
(4 Reviews)
Open Ratings Snapshot
Rating breakdown 4 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
50%of customers recommend this product. 
(
1 out of 2
)
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Customer Reviews for GE - 12,000 BTU Built-In Air Conditioner with 6-Way Adjustable Airflow (White)
Customer Rating
5 out of 5
5
Dream Unit
on June 27, 2025
Posted by: MHGE
The AC unit runs like a dream. It’s efficient, multifunctional, relatively quiet for how well it’s moving air, and easy to pop in the old AC slot and plug and play. The addition of the remote is the cherry on top. Thanks GE
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
4 out of 5
4
No Issues
on June 24, 2024
Posted by: Patlocks
I have had no issues and the unit cools my home very well. It does run loud though.
Features
3 out of 5
3
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
"Green" appliances don't work!
on June 21, 2024
Posted by: Green Skeptic
Fails to cool. Compressor only runs 1/3rd of the time. Tried all combinations of controls. No good. Avoid this model.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy MichaelGE_AppliancesJune 24, 2024
We hate to hear that your AC unit isn’t cooling as expected and we want to help. We suggest taking a look at the article below for things you can check out on your own.

https://products.geappliances.com/appliance/gea-support-search-content?contentId=18860

If you continue to have issues, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
It's okay at best
on September 7, 2023
Posted by: pmlyrk
from Royal Oak, MI
Very loud. I've had this unit for 4 months and I don't think it's as cold as it was even a month ago.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Quality
3 out of 5
3
Value
2 out of 5
2
Response from geappliances.comBy Jonathon@GEAGE Appliances September 7, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're sorry to hear that it hasn't been exceeding your expectations.

We are definitely going to forward this review over to our product team, this way we can look to make improvements for our models going forward. Also, we are going to link one of our support articles that can help with the cooling performance. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=18860#).

Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com