I needed a size filter i couldnt buy in stores. Found filter buy online and gave them a call and asked a few questions. The call went well so i went to website and ordered. The more i ordered, the less expensive the filters became. Very easy website to make purchases. The filters came in a couple days. They were the same as what my hvac guy used and suggested when he installed the unit a few months ago. A really good experience and yes i will continue using this store.
Like the filter. Marking of direction of air flow should be improved on each filter. It should be clear and easy to understand for all buyers how to position the filter.
I got two orders of 4 each, and one was the wrong size. I may have mistakenly ordered two, but now I have to return one, so it may or may not be your mistake. but can I return the wrong one?