Customer Reviews for Filterbuy - 14.5x27x5 MERV 11 Pet & Allergy Defense, Pleated HVAC AC Furnace Air Filters Replacement for Trane & More (2-Pack) - Gold
Customer Rating
5
Not Usable By Me
on August 5, 2022
Posted by: Anonymous
4 weeks after I purchased the new filters, my A/C went out and I had to have it totally replaced. The purchased filters are now useless to me, as they do not fit the new unit. Is it possible to get a refund on the previously purchased filters by returning them, or get a credit on the future purchase of any new filters with a return of the previously purchased filters?Bob Duelm
Filter is oversized and does not fit the space as required. Space requires 20x20x5 filter. Filter as received is larger than 20 by 1/4 in one direction and 3/4 in other direction. Filter does not fit in the AHU. Very disappointed
Very pleased with filters, but finding them on Filterbuy website very difficult. Had to have support send me link as this size did not show when looking by size (5") or any other method I could find. The only 5" sizes that showed were 20x25x5 & 16x25x5.