Customer reviews from hp.com
HP - OmniBook X 17.3" Full HD Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Average customer rating
4.4 out of 5
4.4
(226 Reviews)
Open Ratings Snapshot
Rating breakdown 226 reviews
5 Stars
143
4 Stars
53
3 Stars
15
2 Stars
5
1 Star
10
82%of customers recommend this product. 
(
62 out of 76
)
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Customer Reviews for HP - OmniBook X 17.3" Full HD Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 512GB SSD - Copilot+ PC - Glacier Silver
Customer Rating
3 out of 5
3
Hangs sometimes for no reason
on August 11, 2025
Posted by: Swiss Dany
Verified Purchase:Yes
The laptop hangs sometimes for no reason. There are no games or special software installed, only MS Office and some utilities. The screen resolution could be better.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
I/O Ports Excessively Tight Fit
on January 25, 2026
Posted by: Dave in New Jersey
Verified Purchase:Yes
The laptop PC functions as advertised, with the following EXCEPTION: the USB and HDMI ports on the laptop are extremely "tight", so that it is physically very difficult to connect and disconnect external devices and cables to these ports. In fact, the physical "tightness" of the HDMI port is so problematic that the male connector portion of an external HDMI cable I had connected to this port sustained physical damage during disconnection of the cable from the HDMI port on the PC (i.e., the male connector portion of the HDMI cable physically separated from the HDMI cable itself while attempting to disconnect it from the port. After the "plug" portion of the cable separated from the cable itself, I actually had to use a pair of pliers to grip and remove the remnant "plug" portion of the external HDMI connector from the laptop HDMI port. It required a fair amount of pulling force using the pliers to remove the "stuck" portion of the external cable's plug-in connector from the laptop's HDMI port.) The referenced HDMI cable has been used with other devices I own without any problems in terms of connector fit and functionality.
I will be investigating this problem further after I procure a replacement HDMI cable. (I cannot re-use the referenced cable, due to the damaged connector.) If this problem recurs with a new cable, I will be contacting HP for warranty repair/replacement of the HDMI port...this port should NOT "grip" the connector portion of an external HDMI cable so tightly that the cable connector sustains damage during disconnection.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
My second 17 inch touch screen HP
on October 19, 2025
Posted by: Anonymous
from Central CT
Verified Purchase:Yes
Initial setup was fairly easy but HP tries to run only their configuration version and truly customizing it to make it mine is often challenged, needing my over rides. Why is transferring over my files and data SO difficult? The two computers refused to bluetooth or wifi together to help the transition to the new machine, needing a third party USB to USB data cable and software!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Nice laptop but RAM not upgradeable
on July 30, 2025
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
Nice laptop but RAM not upgradeable. Easy setup, nice display. Purchased on sale, reasonable price.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Worth it
on September 25, 2025
Posted by: Craig.Evans
from Virginia
Verified Purchase:Yes
This is a very high quality laptop with a beautiful screen.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Best Laptop I’ve Ever Owned!
on January 26, 2026
Posted by: Anonymous
from Brewton, AL
Verified Purchase:Yes
Very nice computer. I love the 17” because there is no strain on my eyes. Also the touch screen is very responsive. This computer is very fast. The data transfer from my old computer to this new HP was a breeze. To be honest, I haven’t figured out everything this thing will do. This thing will do more than you could ever imagine. You won’t go wrong with this laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Many positives!
on October 1, 2025
Posted by: SW Idaho Lady
from SW Idaho
Verified Purchase:Yes
It hasn't been the easiest transition to a new computer, at least for me. Many positives, but a definite learning curve. Repetition is a great teacher, so in the long run all will be well.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Does Not Disappoint.
on February 11, 2026
Posted by: Omnibook Owner
from New Jersey
Verified Purchase:Yes
All the features I was looking for in a new laptop. I was so tired of every time I installed Windows I needed special security software to erase my hard drive that conflicts with the built in BIOS Secure Boot feature. This laptop has a secure erase option BUILT RIGHT IN to the BIOS just select it when ready and BOOM, clean hard for clean installs of windows. What a fabulous feature. The colors on the screen are outstanding. There is plenty of memory. Mine came with 32 GB which is enough for most tasks. I no longer have to worry if the NUMERIC LOCK is on or off on the keyboard. It now has a small built in light that tells me at a glance. In this time and in this place where I am right now, as far as I am concerned , this laptop is state of the art. It replace my old HP ENVY laptop as HP hos replaced the ENVY line with this new Omni Book X. I can't say enough good things about. Get it and see for yourself. And not to mention FAST!
I would recommend this to a friend!
Written by a customer while visiting hp.com
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