Customer reviews from lg.com
LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.8
(760 Reviews)
Rating breakdown 760 reviews
5 Stars
681
4 Stars
59
3 Stars
8
2 Stars
2
1 Star
10
Customer Reviews for LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
Excellent TV
on November 6, 2025
Posted by: Masseeh
from San Francisco California
[This review was collected as part of a promotion.] One of the best TVs that u have ever owned and used. Crisp quality, excellent Ai features. Fast processor.
Response from lg.comBy ^Rich, LG Digital Care Team, November 21, 2025
Hi Masseeh! Thank you for sharing your feedback on the LG OLED77C5PUA. We’re thrilled to hear it’s one of the best TVs you’ve owned, with crisp picture quality, excellent AI features, and a fast processor making the experience even better. It’s wonderful knowing the C5 has delivered such strong performance for you. #LifesGood
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
If you ever need support or have questions, feel free to DM us at @LGUSSupport. LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
quality display
on October 31, 2025
Posted by: Karim S
Its a good quality display, perfect size. LG offers interesting feedback.
Response from lg.comBy LG, November 6, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re glad to hear the display quality and size are just right for your needs! It’s great to know you’re finding value in the feedback LG provides—we appreciate your review and hope the product continues to serve you well. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Best TV I've ever had!! 💯
on October 31, 2025
Posted by: REALDEALWILL
from Colorado springs
I couldn't be happier with my TV (77in C5)!! You can customize the image to your hearts desire... Blue light or or off, AI on or off, brightness is ridiculous, etc. I am really happy with this TV! Only thing I'd change is to add the ability to remove the pointer feature (Where you can select things with the remote pointed at the screen). Image wise, the G5 is overkill bc this C5 leaves me with 0 wishes for an upgrade!! Its been 2 weeks and I'm amazed at how amazing everything looks!!
Response from lg.comBy LG, November 6, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear how much you’re enjoying your 77" C5 TV and that the customizable image settings and stunning picture quality are making such a strong impression! It’s great to know the experience has exceeded your expectations. We appreciate your feedback about the pointer feature—if you’d like us to explore that further with you, feel free to reach out at lgdigitalcare@lg.sprinklrsupport.com. ^James
Written by a customer while visiting lg.com
Customer Rating
4
Overall a very good tv. Wish it had a mute button.
on October 28, 2025
Posted by: RickW685
We recently purchased this tv. The picture is excellent. The sound has several options for settings. I would say it is probably better than our previous 9 year old tv but it is different so it takes a little getting used to. One thing I wish the remote had is a dedicated mute button. On the LG remote you use the volume control to mute the tv. Sometimes it may come back to the previous volume but usually not.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi Rick, we appreciate you taking the time to share your thoughts on the LG OLED55C5PUA. It’s wonderful to hear that the vibrant picture and flexible sound settings have elevated your viewing experience compared to your previous TV. Your note about the remote and mute function is valuable feedback, and we’ll be sure to pass it along to our product team. If you’d like any tips or support, our team is always available — just send us a DM at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
3
TV=5 stars, WebOS=3 stars, new Magic Remote=1 star
on October 26, 2025
Posted by: Offrrokr
from Florida
Great TV picture and build quality! WebOS is just okay, nothing special, not easy to use. The new Magic Remote is garbage, never had a remote so hard to use and missing key functionality, replacing it with a universal remote!
Response from lg.comBy LG, October 27, 2025
Hi. Thank you for sharing your experience with your LG TV. We're glad to hear you're enjoying the impressive picture quality and build of your TV. Your feedback about WebOS and the Magic Remote is appreciated, and we understand how important ease of use and functionality are when it comes to your viewing experience. For more details on how to get the most out of WebOS and its features, you can visit our support page here: https://www.lg.com/us/support/help-library/lg-webos-tv-how-to-use-magic-remote-CT10000018-20150713765663. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote functionality issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
LG OLED 65" C5
on October 22, 2025
Posted by: DJT1
Upgrade from my 65" OLED C9. My 4th LG OLED going back to a much earlier curved screen and no regrets with my purchase of any one of them. With modern OLED TVs, the quality is so good the improvements become miniscule from yr to yr, but even so and as good as my 65" C9 is, this is noticeably better in picture clarity. Most noticeably on upscaling on normal TV viewing, but not limited to just test. Just an overall better picture. With the deals available now i would highly recommend this unit.
Response from lg.comBy ^Rich, LG Digital Care Team, December 6, 2025
Hi DJ, thank you for sharing your experience with the LG OLED65C5PUA. It’s impressive to hear this is your fourth LG OLED and that each one has delivered quality you can count on. We’re glad the improved picture clarity and upscaling have stood out compared to your C9, making everyday viewing even better. Your recommendation highlights the value of this model, and we’re delighted it continues to meet your expectations. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
1
Very poor picture quality
on October 5, 2025
Posted by: lw007
from Murfreesboro, TN
Picture quality is very poor when streaming regular tv as compared to much lower cost 4k tvs. Save your money.
Response from lg.comBy LG Digital Care Team, October 6, 2025
Hey there. We appreciate you sharing your thoughts on your LG OLED TV! And we are here to help with your TV resolution. For the best picture quality, make sure your TV firmware and streaming apps are up to date and your internet connection supports high-resolution playback. You can also open the Settings menu and adjust the Picture Mode or AI feature to bring out the OLED's deep contrast and vibrant colors. These simple steps can make your viewing experience truly exceptional! Check out these other tips and tricks here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. For more feedback or questions, private message us on social media @LGUSSupport. We're always here for you.^David
Written by a customer while visiting lg.com
Customer Rating
5
love it
on September 27, 2025
Posted by: jessica125_2016
[This review was collected as part of a promotion.] the picture quality of the tv was great. loved the sound. highly recommend LG TVs. I wish i got a bigger size but overall, it's a great product. get it.
Response from lg.comBy LG Digital Care Team, September 27, 2025
We love hearing how much you’re enjoying your 77” LG OLED evo AI C5, Jessica! 🙌📺 The picture and sound really do create an incredible viewing experience, and it sounds like it’s been a great fit for your home. Thanks again for sharing, and if you ever share a pic of your setup, be sure to tag @LGUS so we can see it too! *Joseph
Written by a customer while visiting lg.com