Customer reviews from lg.com
LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.8
(761 Reviews)
Rating breakdown 761 reviews
5 Stars
682
4 Stars
59
3 Stars
8
2 Stars
2
1 Star
10
Customer Reviews for LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
77” OLED
on November 18, 2025
Posted by: MountainDewMan
[This review was collected as part of a promotion.] We needed a new TV that could keep up with streaming services and reduce glare from windows. Stumbled upon this beauty on LG.com with a great holiday sale. Also upgraded for a soundbar and boom box half off. Free tv mount and mounting service to boot! Drastic upgrade from our old tv. Blacks are darker and brights are brighter!
Response from lg.comBy LG, December 2, 2025
Hi. Thank you for sharing your wonderful review. We’re so glad to hear that the upgrade has exceeded your expectations with darker blacks, brighter highlights, and reduced glare for streaming! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Picture
on November 18, 2025
Posted by: djones23
from Erie,PA
[This review was collected as part of a promotion.] The LG C5 has been such an upgrade from previous models. We have been very satisfied with the quality of this television.
Response from lg.comBy LG, December 2, 2025
Hello! Thank you for sharing your review of the LG C5 OLED. We’re thrilled to hear that the upgrade from previous models has brought you great satisfaction with the quality and performance of your new LG TV. It’s wonderful to know it’s meeting your expectations and enhancing your viewing experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
TV Oled77 inch 5C
on November 18, 2025
Posted by: Anonymous
from Aurora Illinois
[This review was collected as part of a promotion.] We got our TV today and we are so excited to see how real pictures are ! It’s crispy clear like we never seen it before! The sound is amazing with sound bar ! The experience it’s so different than before ! We are really enjoying watching movies now !
Response from lg.comBy LG, December 2, 2025
Hello, Stanimirka. Thank you for sharing your excitement with us! We’re thrilled to hear that the crispy clear picture quality and amazing sound with the sound bar have transformed your movie-watching experience. It’s wonderful to know your new TV has brought such joy and feels so different compared to before. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Crystal Clear Upgrade
on November 18, 2025
Posted by: Cowboy 21
[This review was collected as part of a promotion.] I am upgrading TV's for the first time in a decade. The difference in technology and picture clarity is night and day from the television I had. We went OLED bc we our family room is in a north facing room and gets hit with a ton of sunlight. The OLED helps reduce the glare drastically. Through the Black Friday deal, we also got a soundbar half off which helps improve the sound quality. I would recommend adding that to your purchase as it is needed. Overall very happy with our purchase and confident it will last us another decade. The 120 HZ helps future proof!
Response from lg.comBy LG, December 2, 2025
Hi, Matthew. Thank you for sharing your wonderful review. We’re thrilled to hear that the upgrade to OLED has made such a dramatic difference in picture clarity, reduced glare in your sunny family room, and paired perfectly with the soundbar for enhanced audio. It’s great to know the Black Friday deal added even more value and that the 120Hz refresh rate gives you confidence in future-proofing your setup. We’re delighted you’re very happy with your purchase and looking forward to another decade of enjoyment. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing TV! Highly Recommend!
on November 18, 2025
Posted by: MrPrez91
from Orlando, FL
[This review was collected as part of a promotion.] This is an amazing TV. The picture quality is incredible and the contrast is top notch. I can’t believe I waited this long to get one. Highly recommend!
Response from lg.comBy ^Rich, LG Digital Care Team, January 1, 2026
Hi there, thank you for sharing your experience with your LG OLED77C5PUA. We appreciate you taking the time to let us know how much you’re enjoying the picture quality and contrast on your new TV.
It’s great to hear that the performance has made such a strong impression and that it’s been worth the wait. We’re glad it’s delivering the viewing experience you were hoping for.
#LifesGood ❤️
LG Digital Care Team ^Rich
It’s great to hear that the performance has made such a strong impression and that it’s been worth the wait. We’re glad it’s delivering the viewing experience you were hoping for.
#LifesGood ❤️
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great Picture Quality
on November 18, 2025
Posted by: Surya Prakash S
from Detroit, Michigan
[This review was collected as part of a promotion.] Delivers perfect blacks, near-infinite contrast, and vibrant colors. Brightness Booster improves HDR highlights compared to the C4. TV is Slim, lightweight chassis; easy to wall-mount.
Response from lg.comBy LG, December 2, 2025
Hi, Surya. Thank you for sharing your positive review of your LG TV! We’re delighted to hear that the perfect blacks, near-infinite contrast, vibrant colors, and Brightness Booster for improved HDR highlights have impressed you. It’s wonderful to know the slim, lightweight design made wall-mounting easy and convenient. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Brighter!! Brighter!!
on November 18, 2025
Posted by: Seahawks2100
[This review was collected as part of a promotion.] TV is brighter, upgraded TV after 10 years and clearly feel excited.
Response from lg.comBy LG, December 2, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear that the brighter display and upgrade after 10 years have brought you so much excitement! It’s wonderful to know your new LG TV is delivering a fresh and enjoyable viewing experience. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
Terrible remote, no setting to fix
on November 18, 2025
Posted by: JadonDrew
The remote is genuinely terrible. It constantly activates a very ugly and cumbersome pointer. I thought upon setting up the TV that I could easily go into settings and disable it, but no, I discover that it is a permanent built in feature that cannot be disabled.
I do further research and find that this has been a problem for years, with people begging for another option and LG ignoring them. For a premium OLED TV, that is honestly unacceptable, the TV should be easy to use out of the box and not feel like it is actively fighting against you as you try to navigate content and settings.
It may be a solvable issue using third party hardware, but due to the fact that the TV is very annoying and difficult to use without additional purchases and doesn’t give a tiny toggle in the settings to disable “magic pointer” forever (while loading up the TV with bloat and software that the user will never want to use, such as an AI chatbot), I am not able to give this TV higher than one star. Hopefully, if enough people speak out, LG will listen and the TV will be usable out of the box.
Response from lg.comBy LG, November 18, 2025
Hello, Jadon. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the Magic Remote pointer functionality and the usability concerns you’ve raised. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote pointer usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com