Customer reviews from lg.com
LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.8
(760 Reviews)
Rating breakdown 760 reviews
5 Stars
681
4 Stars
59
3 Stars
8
2 Stars
2
1 Star
10
Customer Reviews for LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
Amazing tv!
on November 29, 2025
Posted by: Joncarlom
from California
[This review was collected as part of a promotion.] I've had the tv for a short period time so far, but it's been amazing. The contrast in colors compared to my old tv is night and day. The blacks are very deep, it looks beautiful. The detail allows you to see all the make up used on shows and movies. Somehow the tv changed the audio quality of our speakers. My family noticed the changes right away. No regrets with the purchase.
Response from lg.comBy LG, November 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that your experience has been amazing so far. It’s wonderful to know you are impressed by the contrast in colors, the deep blacks, and the beautiful detail that makes a positive difference compared to your old TV. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great Image and Sound Quality
on November 28, 2025
Posted by: weefreeman
[This review was collected as part of a promotion.] I’ve been really impressed with my LG C5. Even with light coming in from a nearby window, the picture still looks great, bright and clear, and barely affected by the ambient light. Sound quality is solid too; playing music through the TV is crisp and enjoyable.
I love the convenience of AirPlay. Being able to cast straight from my devices without needing an HDMI cable (though HDMI works perfectly as well) makes everything easier. All my streaming services connect with no issues, and navigating between apps is smooth.
The TV itself looks incredibly sleek despite being around 60 pounds. The design is thin and modern, and I love the remote’s pointer feature. Typing through my phone using the LG ThinQ app is a huge plus and makes setup and searches much faster.
Overall, very satisfied with my purchase.
Response from lg.comBy LG, November 30, 2025
Hi, Brian. Thank you for sharing your thoughts about your LG C5 TV. We’re delighted to hear that you are really impressed with your TV! We are happy the convenience features like AirPlay and the LG ThinQ app are making your experience easier and that you are very satisfied with your purchase. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Outstanding Picture!
on November 28, 2025
Posted by: Ohio Viper
from Mount Sterling, OH
[This review was collected as part of a promotion.] I just got done setting up my new 77C5 and I can't believe the picture. This TV adds a new dimension to watching football. Even mirroring my phone to the TV, the picture looks good. I was a little worried about the remote control, but it was pretty easy to pick up. Overall, I'm very satisfied with my purchase.
Response from lg.comBy LG, November 30, 2025
Hello. Thank you for sharing your thoughts about your LG 77C5 TV. We’re delighted to hear that you can't believe the picture and that your new TV adds a new dimension to watching football! It's wonderful to know that you are finding the remote easy to use and that you are very satisfied with your purchase. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Great picture, perfect brightness, & awesome sound
on November 28, 2025
Posted by: Anonymous
from North Carolina
[This review was collected as part of a promotion.] This tv is an excellent add on to my living room, the picture quality is great, the resolution is perfect, the speed is awesome and the contrast even from the edge of my room is great. The connectivity is easy and the refresh rate between the apps is also nice. Overall I like the product.
Response from lg.comBy LG, December 3, 2025
Hello, Anusha. Thank you for sharing your review of your LG TV. We’re delighted to hear that the great picture quality, perfect resolution, fast performance, and strong contrast from any angle have made this LG TV an excellent addition to your living room. It’s wonderful to know that the easy connectivity and smooth refresh rate between apps have added to your overall enjoyment. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Incredible picture quality, beautiful image
on November 28, 2025
Posted by: MikeyBill
from Minneapolis, MN
[This review was collected as part of a promotion.] This is my first OLED television, and I knew I had to go with LG. Immediately upon receiving and setting up my 77” C5, I started playing 4k HDR content and was blown away. I’m coming from a 2016 model from a competitor, and it was a high-end model at the time, and the difference in quality is staggering. I’m very very happy with my purchase, and I can’t wait to get back to my movies!
Response from lg.comBy LG, December 3, 2025
Hello, Mikey. Thank you for sharing your wonderful review. We’re thrilled to hear that your first OLED experience with the LG 77" C5 has delivered such a staggering leap in picture quality compared to your previous TV. It’s fantastic that the 4K HDR content truly impressed you right out of the box and that you’re excited to dive back into your movies. We’re delighted this upgrade has brought you so much joy. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic TV
on November 28, 2025
Posted by: Barun
from Scotts Valley, CA
[This review was collected as part of a promotion.] Posting after 6 days of use of the 77 inch version. So far, the TV has turned out to be spectacular. Blacks are deep pitch black as expected of an OLED. There are several settings for Picture and Sound. Of these the Cinema and/or Filmmaker mode gave use the best out-of-the box effect and we liked them. Colors look great and real in these modes (not over saturated neither dull). Hooking up a soundbar does help. It allows to play the sound through both the TV and the Soundbar simultaneously which gives a nice effect. We find it amazing how well it reproduces low quality content on such a large screen. We also like the remote which has a cursor mode by just pressing the settings/wheel button on it! It also appears (but I am not sure) that LG automatically runs a pixel refresh after every 4 hours of usage which is nice to prevent OLED issues such as burn-ins.
What can be improved? Setting things like "audio delay" when using a sound bar with the TV. This was not intuitive and took a while to dig out. Another major issue is the inability to see how much disk space/memory does the TV have or how much space has all the apps/updates etc taken up, how to clean/delete memory (not just remove apps). Less memory can lead to lags and it is useful for me as a user to know how much space I have before I install apps. It would have also helped if the "OLED care" section in the settings were to let us know what LG is automatically doing in the background. This would prevent users from unnecessarily doing (repeating) tasks that can actually end up damaging the TV long term. With that said, it is perhaps true that solutions for the above are already there in the TV that we missed (although I looked for these closely). Afterall we could only spend so much time with it in the 6 days. That said, we commend LG for producing a high quality product. We only hope it is a durable one and will continue giving us outstanding viewing (and auditory) pleasure and good eye relief for many years to come.
Response from lg.comBy LG, December 3, 2025
Hi, Barun. Thank you for sharing such a detailed and thoughtful review after your first 6 days of use of your LG TV. We’re thrilled to hear that the deep blacks, Cinema/Filmmaker modes, realistic colors, and simultaneous soundbar/TV audio playback have made your viewing experience spectacular. It’s great to know the remote’s cursor mode and the TV’s ability to reproduce low-quality content on a large screen have impressed you as well.
We truly appreciate your constructive feedback regarding audio delay settings, memory visibility, and more transparency in the OLED care section. Insights like these help us understand how we can make the user experience even more intuitive and reassuring. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com.
Thanks for choosing LG! #LifesGood ^James
We truly appreciate your constructive feedback regarding audio delay settings, memory visibility, and more transparency in the OLED care section. Insights like these help us understand how we can make the user experience even more intuitive and reassuring. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com.
Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Very happy with my new LG C5 77 inch TV!!!
on November 28, 2025
Posted by: Amol S
from New Jersey
[This review was collected as part of a promotion.] The LG C5 77 inch is my first OLED and I have not been disappointed. The picture quality is what I would expect from an OLED TV, bright colors and amazing blacks! The 77 inch size is perfect for our basement. The sound from the TV isn't the best but who buys an OLED TV for great sound. I plan to upgrade our sound to a 5.1.2 system anyway so I am not bothered by it. All in all, a great purchase which I hope our family can enjoy for years to come
Response from lg.comBy LG, December 3, 2025
Hello, Amol. Thank you for sharing your wonderful review. We’re thrilled to hear that your first OLED experience with the LG C5 77-inch has delivered the bright colors, deep blacks, and impressive picture quality you were hoping for. It’s great to know the 77-inch size is a perfect fit for your basement setup, and we appreciate your thoughtful note about sound—many customers pair their OLED with a surround system just like you plan to. We’re delighted this has been such a great purchase for your family to enjoy for years to come.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Love This TV!
on November 28, 2025
Posted by: YonYarq
[This review was collected as part of a promotion.] This is my third LG OLED and I couldn't be happier. Crystal clear picture!
Response from lg.comBy LG, December 3, 2025
Hello. Thank you for sharing your wonderful feedback. We’re thrilled to hear that your third LG OLED continues to deliver the crystal-clear picture quality you love. It means a lot that you keep choosing LG for your viewing experience, and we’re delighted it’s bringing you so much satisfaction.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com