Customer reviews from lg.com
LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.8
(760 Reviews)
Rating breakdown 760 reviews
5 Stars
681
4 Stars
59
3 Stars
8
2 Stars
2
1 Star
10
Customer Reviews for LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
4
Get pictures sound format ok
on January 2, 2026
Posted by: Blsc137
The TV is thin and light and has an amazing picture. I have had LG before and I am trying to get used to the format but with all the new technologies and apps it's not the same. I don't care for the remote wheel pointer ( not for older folks) Although the TV is great I prefer the home format of my previous brand.
We did get an awesome price the included wall install. Over all the that's what sold me and I was curious about the AI features but I think it's above my understanding. I would like easier access when my TV is turned on to show you tube TV and the 4 or 5 favorite channels without all the other stuff all over the screen.. We have been having lagging with connection and we have 1tb speed.
We did get an awesome price the included wall install. Over all the that's what sold me and I was curious about the AI features but I think it's above my understanding. I would like easier access when my TV is turned on to show you tube TV and the 4 or 5 favorite channels without all the other stuff all over the screen.. We have been having lagging with connection and we have 1tb speed.
Response from lg.comBy LG, January 4, 2026
Hi. Thanks for sharing your thoughts about your LG TV! It’s great to hear you’re loving the thin design and stunning picture quality. Adjusting to a new interface—especially with today’s wave of apps and features—can definitely feel like a shift, and your feedback about the remote pointer and home screen layout is truly appreciated. It sounds like you made a smart move with that wall‑install deal, too. If you ever want help simplifying your home screen or improving your connection experience, we’re always here to support you. You can refer to this helpful link to address any connectivity issues: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-internet-connection-issues--20153143469055LST For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Display is very sharp
on December 31, 2025
Posted by: scwkaama
Pros:
1. Display is very sharp and colors pop out.
2. Light weight and easy to install. So far loving it.
1. Display is very sharp and colors pop out.
2. Light weight and easy to install. So far loving it.
Cons:
1. Wall mount option Angie did not come thru' for me. Using the TV stand instead.
2. Volume goes up during ads. No mute button on Magic Remote - we have to bring down the volume to "0" for a mute.
1. Wall mount option Angie did not come thru' for me. Using the TV stand instead.
2. Volume goes up during ads. No mute button on Magic Remote - we have to bring down the volume to "0" for a mute.
Response from lg.comBy ^Rich, LG Digital Care Team, January 1, 2026
Hi there, thank you for sharing your experience with the OLED55C5PUA. It’s great to hear how the sharp display, vibrant colors, and lightweight design have made setup and viewing enjoyable so far.
Regarding the wall mount and the volume changes during ads, we recognize what you are experiencing. For audio leveling, you can enable Auto Volume Leveling in the Sound Settings, and switching to AI Sound Pro can help keep volume more consistent across different content. You can also visit the LG support guide at https://www.lg.com/us/support/help-library/lg-tv-how-to-enable-auto-volume--20153215231163 which provides simple steps for turning on Auto Volume.
For additional assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
Regarding the wall mount and the volume changes during ads, we recognize what you are experiencing. For audio leveling, you can enable Auto Volume Leveling in the Sound Settings, and switching to AI Sound Pro can help keep volume more consistent across different content. You can also visit the LG support guide at https://www.lg.com/us/support/help-library/lg-tv-how-to-enable-auto-volume--20153215231163 which provides simple steps for turning on Auto Volume.
For additional assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Very Nice OELD TV
on December 30, 2025
Posted by: Jungung Hu
from Cupertino, California
[This review was collected as part of a promotion.] The 77-inch OLED TV delivers an incredible viewing experience with deep blacks, vivid colors, and excellent contrast. The large screen size feels truly immersive for movies and sports, and the picture quality is outstanding even in a bright room. Overall, it’s a premium TV that’s absolutely worth the upgrade.
Response from lg.comBy LG, January 4, 2026
Hello. Thanks for sharing your thoughts about your LG TV! That 77‑inch OLED sounds like it’s giving you the full cinematic treatment — those deep blacks and vibrant colors really shine on a screen that size. Love hearing that it holds up beautifully even in a bright room and delivers that immersive feel for movies and sports. Definitely sounds like an upgrade that paid off. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Awesome OLED
on December 29, 2025
Posted by: LeroyTV
[This review was collected as part of a promotion.] You won't be disappointed with this 77" LG C5 OLED this year. I spent alot of time researching the technology out there for tvs. I am primarily using this tv for streaming, gaming, and movies this tv excels on all phases. The refresh rate and connectivity are a must for gaming, and this tv does not disappoint. The display and resolution make you feel like your in the movie theater. Finally, the contrast sets itself above the competition.
Response from lg.comBy LG, December 30, 2025
Hello, Leroy. Thank you for sharing your thoughts about your LG TV! We love hearing that your 77" LG C5 OLED is hitting every mark — from cinematic streaming to smooth, responsive gaming. Your shout‑out to the refresh rate, connectivity, and standout contrast really shows how much this TV is elevating your setup. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Still the best.
on December 27, 2025
Posted by: Malupit423
[This review was collected as part of a promotion.] This OLED TV offers an unparalleled viewing experience. Its exceptional clarity brings every image to life with stunning detail. The contrast, especially in black levels, is truly remarkable, creating a sense of depth and realism. Navigating its features is a breeze thanks to the user-friendly interface. You'll find that accessing your favorite content is intuitive and straightforward. This display is designed to enhance your entertainment, providing a superior visual performance. Enjoy vibrant colors and deep, rich blacks that redefine picture quality.
Response from lg.comBy LG, December 29, 2025
Hello. Thank you for sharing your thoughts about your LG TV. It’s wonderful to hear how much you’re enjoying the exceptional clarity, remarkable contrast, and those deep, rich blacks that OLED is known for. Your description of the user‑friendly interface and how effortlessly you can access your favorite content really highlights the experience we aim to deliver. It’s great knowing the TV is elevating your entertainment just the way you hoped.
Thanks for choosing LG! #LifesGood ^James
Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Excellent OLED TV that I've ever owned
on December 27, 2025
Posted by: xkeith85
from Los Angeles, CA
[This review was collected as part of a promotion.] Bought this 77 inch C5 OLED TV for my living room. I was worried that it is quite bright during the day time but oh boy I was wrong. The color is vivid and sharp. It's very thin and sleek too.Mounting service it came with was the top notch. I would recommend this TV for everyone.
Response from lg.comBy LG, December 30, 2025
Hello. Thank you for sharing your thoughts about your LG TV! Love hearing that this OLED is the best you’ve ever owned — that’s the kind of upgrade glow we always hope to deliver. Enjoy every moment of that stunning picture. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Superb picture quality!
on December 26, 2025
Posted by: Kumar05
from Scotts Valley, CA
[This review was collected as part of a promotion.] The picture quality is fantastic with rich deep blacks and the capacity to handle a broad range of contrast ratios. There are quite a few picture and sound settings to choose from. I like that the remote can turn into a pointer! Looking forward to learning more about it.
Response from lg.comBy LG, December 30, 2025
Hello, Kumar. Thank you for sharing your thoughts about your LG TV! It’s great to hear you’re enjoying those rich blacks, impressive contrast, and all the picture and sound options — that’s where OLED really shines. And yes, the Magic Remote pointer is a fun bonus that makes navigating feel effortless. Sounds like you’re already getting the hang of it and have plenty more cool features to explore. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful picture and features
on December 26, 2025
Posted by: Joseppi0912334
from Black Diamond, WA
[This review was collected as part of a promotion.] I am so impressed with the detail I can see on this LG tv, it's a huge upgrade from my previous tv. I was in the market for a new, larger tv and wanted the best bank for my buck. This TV is very highly rated on multiple trusted sites, and I can see why. We have it mounted on the wall with a thin wall mount which was super easy. I am very happy with my purchase and highly recommend this tv if you are in the market.
Response from lg.comBy LG, December 30, 2025
Hi, Joseppi. Thank you for sharing your thoughts about your LG TV! It’s awesome to hear how much of an upgrade this TV has been for you — that boost in detail, the larger screen, and the fact that it’s highly rated across trusted sites really shows you picked a winner. Mounting it with a thin wall mount and having it come together so easily is the perfect finishing touch. Love hearing how happy you are with your choice. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com