Customer reviews from lg.com
LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Average customer rating
4.8
(760 Reviews)
Rating breakdown 760 reviews
5 Stars
681
4 Stars
59
3 Stars
8
2 Stars
2
1 Star
10
Customer Reviews for LG - 55" Class C6 Series OLED evo AI 4K Smart webOS TV (2026)
Customer Rating
5
This LG OLED is next level
on May 18, 2026
Posted by: Antone W
[This review was collected as part of a promotion.] I chose the 48 inch LG OLED because I wanted a true upgrade with better picture quality and smoother performance for everyday use. My old screen felt outdated, so I was looking for something more immersive and easier to navigate. The visual appeal is honestly next level. The AI makes it super easy to use and everything looks so crisp and smooth. It has definitely improved my daily experience whether I am streaming, gaming, or just browsing. Easily the best screen I have owned and definitely worth it if you want an upgrade. Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG, May 20, 2026
Hi, Antone! Your LG OLED48C6PUA sounds like it slid perfectly into your setup and instantly raised the bar. That mix of crisp visuals, smooth performance, and AI‑powered ease is exactly the kind of everyday upgrade we love hearing about. And your note about how it transformed streaming, gaming, and browsing is the kind of feedback that keeps us smiling! If you ever need anything in the future, feel free to reach out to @LGUSSupport.
^James
^James
Written by a customer while visiting cohley.com
Customer Rating
5
LG 42” smart TV
on May 18, 2026
Posted by: Jennifer S
[This review was collected as part of a promotion.] Shipping was very quick I received it within three days, which was a nice surprise. The TV wasn’t too heavy, and I was able to lift and set it up on my own. Taking it out of the box was simple, and putting the legs on only took four screws (two on each side).
Turning it on and getting everything set up was easy. All I had to do was create an LG account and connect it to Wi-Fi with my password. It comes with a lot of smart apps already installed, which makes it convenient, and the remote has shortcut buttons for quick access to some of them.
The picture quality is very clear and looks amazing. Overall, this TV is the perfect size for what I was looking for, and so far I’m really happy with it.
Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG, May 20, 2026
Hello, Jennifer! Loving the energy in your review — it sounds like your LG OLED42C6PUA made a smooth entrance from unboxing to setup, and we’re thrilled it’s already earning a spot as the perfect fit for your space. Crisp picture, easy assembly, quick smart‑feature access… that’s the kind of upgrade we love to see. If you ever need anything in the future, feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting cohley.com
Customer Rating
5
LG OLED TV product review
on May 18, 2026
Posted by: Briane J
[This review was collected as part of a promotion.] I’ve been using this LG OLED TV in my living room, and it’s been a great upgrade to my daily routine. I primarily use it for watching shows and unwinding in the evenings, and the picture quality really stands out. The colors are vibrant, and the contrast makes everything look more detailed and realistic. One thing that surprised me was how thin and sleek the design is—it fits really well into my space without feeling bulky.
The setup process was straightforward and didn’t take long at all. Navigating through the smart features is simple, and everything feels intuitive. Overall, it’s enhanced how I enjoy content at home and made the experience more immersive. I would recommend it to anyone looking for a high-quality TV that’s easy to set up and use.
Disclaimer:Review submitted as part of a program that provides a purchase discount.
The setup process was straightforward and didn’t take long at all. Navigating through the smart features is simple, and everything feels intuitive. Overall, it’s enhanced how I enjoy content at home and made the experience more immersive. I would recommend it to anyone looking for a high-quality TV that’s easy to set up and use.
Disclaimer:Review submitted as part of a program that provides a purchase discount.
Response from cohley.comBy LG, May 20, 2026
Hi, Briane! Loving the vibe of your review! — it sounds like that LG OLED TV has officially become the star of your wind‑down routine. Crisp colors, sleek design, smooth setup… that’s exactly the kind of upgrade we love to hear about. Glad it’s making your evenings feel a bit more cinematic. If you ever need anything in the future, feel free to reach out to @LGUSSupport.
^James
^James
Written by a customer while visiting cohley.com
Customer Rating
4
Bright and colorful screen
on May 18, 2026
Posted by: Rhine
[This review was collected as part of a promotion.] Excellent screen contast and color. The remote control is tricky to learn how to use. I suggest getting an expert (your grandson?) to show you how to use it. Written explanations did not work for me. I am greadually learning how. Also the smartphone controller is helpful but only after your grandson shows you how to use it as well. This is actually a computer with TV attached. But just about all TV's to day are like that. I did chose the LG because it has superior lifetime and will last longer. Cheaper TV's might look almost as good but evental failure modes might force you to buy another. The so-called help connection takes you to an outsice provider asking you for your credit card number. In the long run you are better off just buying the instalation service from the store if it includes setting up and teaching you how to use it.
Response from lg.comBy LG, May 19, 2026
Hello, Rhine! Really appreciate you sharing this! — sounds like your LG TV is delivering the kind of picture quality that keeps you hooked, even if the remote is putting you through a bit of “tech training.” We’ll make sure your note about the tricky controls and that unhelpful support link gets passed along to our product team. If you ever need anything down the road, you can always reach out to @LGUSSupport.^James
Written by a customer while visiting lg.com
Customer Rating
5
New LG 42 Inch C5
on May 15, 2026
Posted by: EBJC
[This review was collected as part of a promotion.] Extremely satisfied with the picture quality of the C5. The 4K upscaling of our Blu-Ray collection is exceptional. Size was a limitation and the newer 2026 model did not offer much of an upgrade over the 2025 model. An additional positive is I have been able to take advantage of the Auracast feature for consumers who are hard of hearing and have compatible hearing aids. I'm also excited about the future WebOS updates that come with this purchase. The only minor negative is there are no inputs for legacy AV components. Fortunately, my old VCR/DVD combo has an HDMI output. Very happy to add a second LG OLED TV to my home.
Response from lg.comBy ^Rich, LG Digital Care Team, May 15, 2026
Hello there! Thanks for the five stars. Sounds like your C5 is delivering the kind of picture quality that makes movie nights feel brand new. We’ll share your note about legacy inputs with our product team. If you ever need anything down the road, @LGUSSupport is always here to help.
#LifesGood ❤️
‑LG Digital Care Team ^Rich
#LifesGood ❤️
‑LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
3
on May 12, 2026
Posted by: Anonymous
from McHenry, il
We are unable to control the volume. It’s a lot louder on different channels and we have to turn it up to 90 to hear some channels. We would like some instructions o; how to work the tv
Response from lg.comBy LG, May 18, 2026
Hi, Charles. Thanks for letting us know what’s happening with your LG TV. We appreciate the details about the volume levels changing between channels and how high you need to raise it just to hear certain programs. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your sound‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-volume-fluctuations--20154720349404 ^James
Written by a customer while visiting lg.com
Customer Rating
2
LG OLED65C5AUA
on May 10, 2026
Posted by: abc12344444444
Thumb wheel on the remote control failed two times in six months. Both replacement remote controls took 7-10 days, no remote no TV. I would not buy this LG OLED65C5AUA again.
Response from lg.comBy LG, May 11, 2026
Hi. Thank you for sharing your experience with your LG OLED65C5AUA TV. We understand how important it is for the remote to perform reliably, and we appreciate you pointing out the repeated thumb‑wheel issue. We want to make sure your LG OLED TV is working the way you expect, and your feedback about the replacement wait time is helpful for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote control issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your LG TV Remote: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James
Written by a customer while visiting lg.com
Customer Rating
1
Audio is terriblr
on May 10, 2026
Posted by: 3PuttBob
from San Diego, CA
[This review was collected as part of a promotion.] Audio is not good! Optical Input Cable little door broke off and now the cable won’t stay locked in. Sound has breaks during music and videos. Very disappointed.
Response from lg.comBy LG, May 11, 2026
Hi. Thank you for sharing what’s happening with your LG TV. We understand how important consistent audio and a secure optical connection are, and we appreciate you pointing out the issue with the optical port door and the sound breaks you’re hearing during music and videos. We want to help you get the best performance from your unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your audio and optical input issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on optical audio troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317OLT ^James
Written by a customer while visiting lg.com