Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
5
Best phone to date!
on February 18, 2024
Posted by: Eric
from Kearny NJ
Expertise:Expert
Hands down the best phone I have ever seen! Feels much better than the previous iterations, super fast, lots of features. Galaxy AI is fantastic! Great for editing, translation, and writing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of my favorite phone. It's perfect 👌 phone
on February 17, 2024
Posted by: Alnaz
Expertise:Intermediate
One of my favorite phone. It's perfect 👌 phone. Love it
Thank you Samsung
Thank you Samsung
Features
5
Performance
5
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Killer phone
on February 16, 2024
Posted by: Garbed
from Maine
Expertise:Intermediate
I really love this s24 ultra love the new screen I don’t know what happened to some peoples phone but mine is flawless.camera takes nice photos and the ai works great i have a 14 pro max and the battery life seems equal I HIGHLY RECOMMEND buying the phone if you’re in the market I bought mine with the deals for pre order
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best evolution of the Note series ever!
on February 16, 2024
Posted by: Technerd71
from Las Vegas
Expertise:Expert
I had the S23 ultra and s22 plus before ot and s20fe before that. I like large phones and my Note 10 was my favorite all time phone and this phone brings me back.
I love the large squared rectangular screen. The format gives you so much more usable space. I also like that the s24 ultra is unique in design and isn't a copy of anything else. It is pure Samsung.
Honestly this screen is amazing. There is a software glitch in color banding which I hope is resolved in an update soon but otherwise this is without a doubt the best smartphone display on the market including fruit competition. I have been asking for an anti reflective display on Android for years and to get it on the best and biggest display is just a joy. The adaptive color tone work just like true tone but in my opinion much better. I actually use the adaptive color tone as I feel the screen looks much more natural while still being amazingly vibrant. You can get a vivid display by turning off adaptive color tone and adjusting vibrant settings.
OneUI 6.1 is a pleasure to use. There are some Menu layouts that need updating but otherwise the interface is very updated with some Pixel UI elements. I hope Samsung continues with a focus on stability and quick but reliable updates. 7 years of updates!
The cameras are improved in my direct comparison with the s23 ultra before I sent it back. More detail in the range of zoom that really matters.
The Titanium frame feels and looks great. I love it. I have no idea about durability but the feel is unique and grippy. I love the blasted finish.
The frame is a little bigger or thicker because of the flat screen. Did I mention this phone has a beautiful FLAT 6.8" screen? Please never, ever bring back the curved edge display. Let us bury it with the s24 series!
Performance is amazing. No lag or stuttering anywhere. Battery life is great. Speakers are great but could get a little louder.
Charging seems a bit faster.
Overall this is the best note/ultra I have ever owned. I am grateful to Samsung for making devices like these affordable with a trade in.
Highly recommend the s24 ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone in The World
on February 14, 2024
Posted by: Trev
from Sanford, FL
Expertise:Intermediate
I bought this device a few weeks ago, and I can tell you, regardless of these weird one-in-a million cases of "washed out color" my phone is beyond amazing. If I had to pre-predict what the best flagship phone in the world will be at the end of 2024, it WILL with no doubt be the best phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Phone with AI features and fast
on February 14, 2024
Posted by: PACritic
from Southwestern PA
Expertise:Intermediate
Traded my s23 ultra with no regrets. This phone has it all and will only get better through the year. Will be hard to beat the power and battery life in this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone out there.
on February 13, 2024
Posted by: Puncleron
from Norwich CT.
Expertise:Intermediate
I haven't had this phone very long but it is a great investment. The camera is awesome, and all of its other abilities are equally awesome. No problems whatsoever with this phone. I'd highly recommend getting this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what i expected
on February 13, 2024
Posted by: AAA94
Expertise:Expert
After using the device for several weeks, I have realized that it gets too hot when using the camera, some common applications like Spotify or WhatsApp have strange problems, the battery does not even last a full day, the x100 zoom is bad, and the content uploaded to Instagram or WhatsApp is still of very poor quality, I am not very happy with the purchase, it is one of the most expensive devices on the market and it does not perform as it should.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, February 13, 2024
Aloha AAA94,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have some free time in your schedule, please take a look at, "Keep your Galaxy device at its normal operating temperature" to learn how to keep your device at its optimal temperature. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. With your new Generative Edit feature, it gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, you can let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can watch videos for up to 30 hours or play music for up to 95 hours. If you would like any additional assistance or if you have any questions for us, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have some free time in your schedule, please take a look at, "Keep your Galaxy device at its normal operating temperature" to learn how to keep your device at its optimal temperature. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. With your new Generative Edit feature, it gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, you can let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can watch videos for up to 30 hours or play music for up to 95 hours. If you would like any additional assistance or if you have any questions for us, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US