Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
4
This phone will define 2024
on February 27, 2024
Posted by: Samsungking23
[This review was collected as part of a promotion.] This device is well-suited for social media and photography. It is a versatile tool with a wide range of capabilities. I can say without a doubt this is one of the best phone I have ever had.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No curve screen is great
on February 27, 2024
Posted by: Albert
[This review was collected as part of a promotion.] Watching YouTube on this new galaxy s24 ultra is a lot better because of no accidentally touching the curve screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on February 27, 2024
Posted by: Nihar567
[This review was collected as part of a promotion.] Personal use.
- Emails
- Regular usage
- Great phone with good features
- Emails
- Regular usage
- Great phone with good features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and screen
on February 27, 2024
Posted by: Jtruong8484
[This review was collected as part of a promotion.] Great for watching videos and taking pictures. The phone handles multitasking with out any delays
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
500 system apps
on February 27, 2024
Posted by: natedoggis45
[This review was collected as part of a promotion.] I love the look and screen of the phone. but have huge improvements on the functionality of the device. 500 and some system apps some are from android 11 lots of them say no compatible why would they put apps on a device that don't work. Bluetooth won't connect to anything and can't get one AI service to work google assistant always pops up or Samsung keyboard blocks it for writing assistant and the phone uses massive amount of data 15g in 5 days and that is no music or videos because the Bluetooth won't connect
Value
3
Response from Samsung USBy Social Commerce, February 28, 2024
Howdy Natedoggis45,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. If you cannot connect a Bluetooth accessory to your phone or tablet, going through the connection process step-by-step will help get your wireless devices working together. Take a moment to review, "Bluetooth device won't stay connected to Galaxy phone or tablet" and "Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet" to help resolve what you may be experiencing with your Bluetooth connectivity. In regard in your Galaxy AI features, signing in to the device with your Samsung account will automatically activate all of the AI features. You may need a Samsung or Google Account to use certain AI-enabled features on your Galaxy S24 Series device. Samsung Account: Samsung Notes, Voice Recorder, Web Assist Summary, Voice & Text Translations, Interpreter, Photo Ambient Wallpaper, Generative Edit. Google Account: Magic Compose Texting, Generative Wallpaper. If you would like any additional assistance after reviewing the provided resources, feel free to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
https://www.samsung.com/us/support/troubleshooting/TSG01001226/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There could be a number of reasons why a Bluetooth device may randomly disconnect from your Galaxy phone or tablet. It could be that the device has a low battery, was moved too far away from the Galaxy device, or the Bluetooth function was accidentally turned off. If you cannot connect a Bluetooth accessory to your phone or tablet, going through the connection process step-by-step will help get your wireless devices working together. Take a moment to review, "Bluetooth device won't stay connected to Galaxy phone or tablet" and "Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet" to help resolve what you may be experiencing with your Bluetooth connectivity. In regard in your Galaxy AI features, signing in to the device with your Samsung account will automatically activate all of the AI features. You may need a Samsung or Google Account to use certain AI-enabled features on your Galaxy S24 Series device. Samsung Account: Samsung Notes, Voice Recorder, Web Assist Summary, Voice & Text Translations, Interpreter, Photo Ambient Wallpaper, Generative Edit. Google Account: Magic Compose Texting, Generative Wallpaper. If you would like any additional assistance after reviewing the provided resources, feel free to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
https://www.samsung.com/us/support/troubleshooting/TSG01001226/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 27, 2024
Posted by: PinkyPromise4Life
[This review was collected as part of a promotion.] I have stayed a Galaxy user since the beginning and will not change. Galaxy phone are reliable and easy to use but still are very deserving to professionals who use the many different functions of this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on February 27, 2024
Posted by: Dopeyface
[This review was collected as part of a promotion.] Great device! Fast and works well. Quality for videos are the best as well as the sound quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not happy
on February 27, 2024
Posted by: UnhappyS24user
[This review was collected as part of a promotion.] The first thing that bothers me is the bubbles that display after everything you do. IE text, download any app, open any website, everything you do these bubbles are annoying. The RCS texting is very inconsistent, some days it works and others not at all. I've owned Samsung for over 20 years and love them, but the s24 has made me wish I never should have traded in my s20 ultra. The worst thing is no one can tell me how to fix these problems
Value
3
Response from Samsung USBy Social Commerce, February 28, 2024
Hello there,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you are currently experiencing with your Galaxy S24 Ultra, however, without having more information available and without being able to ask you any follow up questions to probe further into what may be happening, I recommend reaching out directly to Samsung Support for further assistance and/or help with troubleshooting. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with what you are currently experiencing with your Galaxy S24 Ultra, however, without having more information available and without being able to ask you any follow up questions to probe further into what may be happening, I recommend reaching out directly to Samsung Support for further assistance and/or help with troubleshooting. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US