Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
5
Masterpiece
on March 31, 2024
Posted by: LASCHULTZ69
from Indiana
I got this a month ago, upgraded from an S20 Ultra and I absolutely LOVE it💞💞💞 this is the 1st brand new flagship phone I've ever purchased and I couldn't be more happy with it. U can't go wrong, so if ur on the fence about getting 1, TAKE THE PLUNGE!!! U WONT BE SORRY💯💯💯
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than a solid 4 but not quite a 5.
on March 31, 2024
Posted by: melech79
from NC
Expertise:Expert
I have not used a Samsung phone since the Galaxy Note 4, and I am pleasantly surprised with the changes that Samsung has made over the years. The blue titanium build is gorgeous!
The screen is amazing and I am glad they went back to a flat display. I think a flat display is more useful for S Pen users.
Speaking of the S Pen, it is so accurate and feels almost like writing on paper. If I had to be picky, I would prefer the pen to be more premium and longer since this is an "Ultra" phone.
Battery life has improved since the March update. I can truly get through a day without worry. Prior to that update, I noticed some significant drain but the update fixed that.
The camera's are amazing. I love the 5x 50MP zoom lens. I can watch a sporting event and zoom into the action with out losing too much detail. I am not photography expert but for my needs, it's great and has plenty of options.
I use this phone on the Verizon network and I am very pleased with the network speeds and call quality. I have no issues at all in my house with signal. Previous phones I had sometimes dropped calls in my home, but not this Phone!
The feature set of this phone can be overwhelming to a new smartphone user and I definitely recommend scrolling through the settings to learn more about the phone and customize it to your preference. Also the jump between the Galaxy Store and Google Store is something that can be a bit confusing too. I use the Galaxy Store more for customization apps and features for this phone which can be fun. There is plenty of features to explore. I had this phone for almost a month and I am still learning this phone.
The AI features to me are still a little basic compared to the Pixel 8 in my opinion, but the potential is great since this phone is more powerful than the Pixel 8 in every way. Bixby is actually improved and pretty useful, I won't say it's better than Google Assistant but it is useful.
This is an expensive phone and I understand people may want to pass on this phone, however, I think this phone is worth the price. The promise of 7 years of updates and the AI potential gave me the confidence to recommend this phone. This is a great purchase for long term usage.
The screen is amazing and I am glad they went back to a flat display. I think a flat display is more useful for S Pen users.
Speaking of the S Pen, it is so accurate and feels almost like writing on paper. If I had to be picky, I would prefer the pen to be more premium and longer since this is an "Ultra" phone.
Battery life has improved since the March update. I can truly get through a day without worry. Prior to that update, I noticed some significant drain but the update fixed that.
The camera's are amazing. I love the 5x 50MP zoom lens. I can watch a sporting event and zoom into the action with out losing too much detail. I am not photography expert but for my needs, it's great and has plenty of options.
I use this phone on the Verizon network and I am very pleased with the network speeds and call quality. I have no issues at all in my house with signal. Previous phones I had sometimes dropped calls in my home, but not this Phone!
The feature set of this phone can be overwhelming to a new smartphone user and I definitely recommend scrolling through the settings to learn more about the phone and customize it to your preference. Also the jump between the Galaxy Store and Google Store is something that can be a bit confusing too. I use the Galaxy Store more for customization apps and features for this phone which can be fun. There is plenty of features to explore. I had this phone for almost a month and I am still learning this phone.
The AI features to me are still a little basic compared to the Pixel 8 in my opinion, but the potential is great since this phone is more powerful than the Pixel 8 in every way. Bixby is actually improved and pretty useful, I won't say it's better than Google Assistant but it is useful.
This is an expensive phone and I understand people may want to pass on this phone, however, I think this phone is worth the price. The promise of 7 years of updates and the AI potential gave me the confidence to recommend this phone. This is a great purchase for long term usage.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Only one phone for me!
on March 28, 2024
Posted by: SuperJ19
from Modesto, Ca
Expertise:Beginner
I am excited to own a new Samsung galaxy note. I just bought the galaxy 10 about a year ago and this is why I 've loved samsung. The phones always come with enough memory for everything you want it for and they are a very durable and sturdy phone. They last forever too. Don't purchase anything, but a Samsung, if you do you may regret it. Have a wonderful night and God bless!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most Dominant Phone and I like it
on March 24, 2024
Posted by: CodedAbyssal
This phone blew my expectations and I am enjoying it.
The S-Pen is useful enough to take note of this and that.
It exceeds my expectations and the titanium frame is what Samsung innovated me to get.
The S-Pen is useful enough to take note of this and that.
It exceeds my expectations and the titanium frame is what Samsung innovated me to get.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Phone
on March 22, 2024
Posted by: Ripp
from CT
Expertise:Expert
This is my 7th Samsung phone and I have to say it's an amazing phone!! Super fast, great camera and ridiculous battery life! This phone is only 2 years newer than my 22 Ultra but I have to say it was worth upgrading! The phone works flawlessly, noticeably faster, and the camera is much better! I'm very happy with it! The AI features are pretty cool too! The translation texting and phone call features are very cool and work well!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product.
on March 22, 2024
Posted by: Miltspoon
The S24 Ultra is the best yet. I really like this phone. It has some great new features and is so fast and so crisp and clear. I have been using Samsung for years and this tops all.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 22, 2024
Posted by: Dale D
from Shreveport Louisiana
Expertise:Beginner
I bought my Samsung Galaxy S24 Ultra around 2 weeks ago. I am still discovering cool features within the Ultra. To many features to name. I will say that I would buy it again. No regrets.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed at all
on March 20, 2024
Posted by: Robbin
from Hutchinson , ks
Expertise:Intermediate
I have had my galaxy 24 ultra for 6 weeks. I'm not impressed at all for the price .wish I would have stayed with my note 20 ultra.it was paid for! I hate that it doesn't have a memory card slot. I waited too long it I would have returned it
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
2
Response from Samsung USBy Social Commerce, March 21, 2024
Howdy Robbin,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. The Galaxy S24 Ultra is offered in 265GB, 512GB, and 1TB with 12GB RAM. If you find yourself in need of additional storage for your content, you have cloud-based storage options like Samsung Cloud, Microsoft OneDrive, and Google Drive available to keep all of your precious memories safe. We also offer many devices that have the option available of expandable storage if you're interested in taking a look at our Galaxy A Series. I have provided a few helpful links to resources below for your review. Feel free to take a look at those when you have some free time. If you have any questions for us or if you would like any further assistance, reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra
https://www.samsung.com/us/mobile/phones/galaxy-a/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. The Galaxy S24 Ultra is offered in 265GB, 512GB, and 1TB with 12GB RAM. If you find yourself in need of additional storage for your content, you have cloud-based storage options like Samsung Cloud, Microsoft OneDrive, and Google Drive available to keep all of your precious memories safe. We also offer many devices that have the option available of expandable storage if you're interested in taking a look at our Galaxy A Series. I have provided a few helpful links to resources below for your review. Feel free to take a look at those when you have some free time. If you have any questions for us or if you would like any further assistance, reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra
https://www.samsung.com/us/mobile/phones/galaxy-a/
Written by a customer while visiting Samsung US