Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
5
A great upgrade from the S21 Ultra.
on April 15, 2024
Posted by: WaffleKingofPluto
[This review was collected as part of a promotion.] I never owned the Galaxy Note phones. The S21 Ultra was my first Galaxy phone since the Galaxy S3. I was not happy with the Galaxy S21 Ultra. It felt like a step back from my old LG G8 ThinQ. Plus the S-Pen that only worked on the S21 Ultra had very few options to add it to a case. This was my first big win with the S24 Ultra having the pen built in to the phone. I have the 1TB model which is way more than the S21 Ultra's 128GB. The S24 Ultra is smooth and snappy. I love the flat screen dnd sharp corners. It's heavy so I never have to wonder if it's in my pocket. As much as I love the phone, there are down sides. I got the green color wave, and while not as nice a the rich deep green of the S23 Ultra, it is pretty nice. However; that green is only on the back of the case. All the colors share either the black or silver accent. I would at least have loved a matching green S-Pen. At the end of the day, I love the phone, and a long as you aren't moving up from the S23 Ultra, you'll love it too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great feature!
on April 14, 2024
Posted by: Luv2Shop
from New York, NY
I bought this a month ago, and I’m so happy I did…
Response from Samsung USBy Social Commerce, April 16, 2024
Hiya Luv2Shop,
Thanks for taking the time to share your experience with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive in providing the best products on the market to our customers. We're ecstatic to hear that you're so happy with your recent purchase! That's music to our ears! That lets us know that we're on the right track when it comes to our customer's satisfaction and our quality control! If you would like to share any additional feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support when you have some free time. We're always happy hear from you and to assist you! Thanks again for always choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the time to share your experience with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive in providing the best products on the market to our customers. We're ecstatic to hear that you're so happy with your recent purchase! That's music to our ears! That lets us know that we're on the right track when it comes to our customer's satisfaction and our quality control! If you would like to share any additional feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support when you have some free time. We're always happy hear from you and to assist you! Thanks again for always choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on April 11, 2024
Posted by: Agregg
from CRESTVIEW FL
Expertise:Expert
Terrible phone. Upgraded from my S21 and wish I could go back. My service at my home is terrible, S21 never had a service issue at home. The notification are driving me crazy, why did the notifications change?? Why can't I have default app notifications instead they are all the same!! My ring, FB, Xbox etc all the same notification as messages. I shouldnt have to change them all and when I do go to I only get to pick from the standard notifications and not the actual tone of the apps.. Wish I could get my old phone back, the S24 Ultra is terrible!!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, April 15, 2024
Hey Agregg,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. If you're having experiencing issues with your mobile network connection, check out "Issues with mobile network connection on Samsung phone or tablet" to conduct a few troubleshooting steps that may help resolve what you have been experiencing with your device. If you're experiencing issues with your Wi-Fi connection, take a look at "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you may be experiencing. These resources have been linked below for your easy access. I have also linked your device manual below for your convenience. If you have any questions for us after reviewing these resources or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. We're always happy to help! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
https://www.samsung.com/us/support/downloads/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. If you're having experiencing issues with your mobile network connection, check out "Issues with mobile network connection on Samsung phone or tablet" to conduct a few troubleshooting steps that may help resolve what you have been experiencing with your device. If you're experiencing issues with your Wi-Fi connection, take a look at "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you may be experiencing. These resources have been linked below for your easy access. I have also linked your device manual below for your convenience. If you have any questions for us after reviewing these resources or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. We're always happy to help! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3
Back lighting to bright
on April 9, 2024
Posted by: James
The screen brightness to bright even with the eye comfort on its not yellow like the s23 it's to bright hurts my eyes and if you try to turn it down it only goes from white to completely dark. It's so bad I went back to the s23. And the feel of the phone it just not the same.
Response from Samsung USBy Social Commerce, April 9, 2024
Good day James,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra has various display settings available to allow you to adjust the screen brightness according to lighting conditions or personal preference. For instance, dark mode allows you to switch to a darker theme to keep your eyes more comfortable at night, darkening white or bright screens and notifications. From Settings, tap Display for the following options: * Light: Apply a light color theme to your device (default). * Dark: Apply a dark color theme to your device. * Dark mode settings: Customize when and where Dark mode is applied. - Turn on as scheduled: Configure Dark mode for either Sunset to sunrise or Custom schedule. For screen brightness: From Settings, tap Display. > Customize options under Brightness: * Drag the Brightness slider to set a custom brightness level. * Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. - Tap Extra brightness to increase the maximum brightness. This uses more battery. You can also adjust screen brightness from the Quick settings panel. Eye comfort shield may help you sleep better and reduce eye strain. You can set a schedule to automatically turn this feature on and off. From Settings, tap Display > Eye comfort shield, and then tap to enable this feature. > Tap an option to customize: * Adaptive: Automatically adjust your screen’s color temperature based on your usage patterns and the time of day. * Custom: Set a schedule for when Eye comfort shield should be enabled. - Tap Set schedule and choose Always on, Sunset to sunrise, or Custom. - Drag the Color temperature slider to set the opacity of the filter. * Enhanced comfort: Adjust color tones and contrast of the display for more comfortable viewing. For your convenience, I have included a link to your device manual so that you may easily customize your settings of your device to your preference. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Samsung Support. We're always happy to assist you! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra has various display settings available to allow you to adjust the screen brightness according to lighting conditions or personal preference. For instance, dark mode allows you to switch to a darker theme to keep your eyes more comfortable at night, darkening white or bright screens and notifications. From Settings, tap Display for the following options: * Light: Apply a light color theme to your device (default). * Dark: Apply a dark color theme to your device. * Dark mode settings: Customize when and where Dark mode is applied. - Turn on as scheduled: Configure Dark mode for either Sunset to sunrise or Custom schedule. For screen brightness: From Settings, tap Display. > Customize options under Brightness: * Drag the Brightness slider to set a custom brightness level. * Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. - Tap Extra brightness to increase the maximum brightness. This uses more battery. You can also adjust screen brightness from the Quick settings panel. Eye comfort shield may help you sleep better and reduce eye strain. You can set a schedule to automatically turn this feature on and off. From Settings, tap Display > Eye comfort shield, and then tap to enable this feature. > Tap an option to customize: * Adaptive: Automatically adjust your screen’s color temperature based on your usage patterns and the time of day. * Custom: Set a schedule for when Eye comfort shield should be enabled. - Tap Set schedule and choose Always on, Sunset to sunrise, or Custom. - Drag the Color temperature slider to set the opacity of the filter. * Enhanced comfort: Adjust color tones and contrast of the display for more comfortable viewing. For your convenience, I have included a link to your device manual so that you may easily customize your settings of your device to your preference. If you have any questions for us or if you would like any further assistance, please feel free to reach out to Samsung Support. We're always happy to assist you! Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Thailand live online
on April 4, 2024
Posted by: dongza57line
thanks you for your good good night and hope you're feeling better
Written by a customer while visiting Samsung US
Customer Rating
1
Don't waste your time, money on Galaxy S24 Ultra.
on March 31, 2024
Posted by: Anonymous
from Virginia
Expertise:Expert
I got this phone less than a month ago and already
Screen went dark. No liquid damage no cracks no
Damage at all. Brand new phone screen went dark
On me. Now i have to take it to shop to fix. Galaxy S24 Ultra does not worth a penny. Please don’t buy this. I regret spending time or money. God know how much more am I going to spend this phone. I regret not listening to my wife.
Screen went dark. No liquid damage no cracks no
Damage at all. Brand new phone screen went dark
On me. Now i have to take it to shop to fix. Galaxy S24 Ultra does not worth a penny. Please don’t buy this. I regret spending time or money. God know how much more am I going to spend this phone. I regret not listening to my wife.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, April 2, 2024
Hey Ahmad,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Our partners at UbreakIfix are also available to assist you with your repair needs if you prefer to make an appointment with them. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Take a look at, "Blank or black display on a Samsung phone or tablet" when you have some free time to help resolve what you may be experiencing with your device. If you would like further assistance afterwards or if you have any questions for us, feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001470/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Our partners at UbreakIfix are also available to assist you with your repair needs if you prefer to make an appointment with them. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Take a look at, "Blank or black display on a Samsung phone or tablet" when you have some free time to help resolve what you may be experiencing with your device. If you would like further assistance afterwards or if you have any questions for us, feel free to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001470/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 31, 2024
Posted by: Love2shop
from Fulton Missouri
Really good phone high quality and I is extremely good I couldn't ask for better phone
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone! Camera ROCKS!
on March 31, 2024
Posted by: Haberll
from Murfreesboro Tn
Expertise:Expert
I'm really impressed with this phone so far. Just traded in the Motorola Edge 2022 which after a year started freezing up and rebooting itself. The camera is freakin'awesome! It is a little heavier than most phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US