Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
3
The galaxy s24 ultra is great, but.
on April 17, 2024
Posted by: Samsungcritric3000
[This review was collected as part of a promotion.] I love this phone, mostly. I was excited to receive the phone and it seemed perfect the day I got it, but I noticed that the screen is grainy and that many people have the same problem. I have thought of getting a replacement but there'd be no guarantee that it'd be any different. It's almost bad enough that I've considered returning it many times. I think the grainy display should be addressed and should guarantee a replacement for everyone who received a defective display like me. Otherwise I like the anti reflective display I'd say it's a good step in the next direction. I enjoy the display being able to go darker than my previous phone the s20 plus, I use my phone in the dark a lot so I use the phone at the lowest brightness pretty often. Though when at low brightness the graininess is very obvious, especially using extra dim and the eye comfort shield. I like the battery performance, I don't feel pressured to charge it any moment I can even if I'm watching content or playing games for hours. The s pen is great it's my first time using one, I tend to use it for many basic tasks it's just nice to have on hand. The phone also looks great, it's simple and not super flashy. All in all fix the displays and it'd basically be the perfect phone. Also do something about the typing, keys are being pressed before I even touch the screen.
Value
3
Response from Samsung USBy Social Commerce, April 19, 2024
Aloha Samsungcritric3000,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have not done so yet already, please update your Galaxy S24 as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you feel like your device is not performing up to your expectations after updating, please do not hesitate to reach out to Samsung Support for further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have not done so yet already, please update your Galaxy S24 as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you feel like your device is not performing up to your expectations after updating, please do not hesitate to reach out to Samsung Support for further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Almost the perfect phone
on April 16, 2024
Posted by: Yuyi7o
[This review was collected as part of a promotion.] I bought the S24 Ultra to be my secondary phone, but I'm using it more than my first one. I love it.
All the futures, the fiability, it's amazing and really confortable!
I'm so happy for the decision to give it the opportunity.
All the futures, the fiability, it's amazing and really confortable!
I'm so happy for the decision to give it the opportunity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Photos
on April 16, 2024
Posted by: Cchenry
[This review was collected as part of a promotion.] This phone has been a game changer. I love the dex feature, bring able to use my phone as my computer has been extremely helpful. The Galaxy AI feature has been really cool, creating stories, getting advice and its very personable.
Streaming is so easy and quick. The absolute best for me is the photo quality, it is insane. I love this phone so much!
Streaming is so easy and quick. The absolute best for me is the photo quality, it is insane. I love this phone so much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 16, 2024
Posted by: SeaGypsieS24UltraUser
[This review was collected as part of a promotion.] I use my S24 ultra for everything. I use it at work and at home. I upgraded from my S22 Ultra. The Camara on the ultra models is so amazing. I can get down to the tiniest details. I highly recommend getting the S24 Ultra. I have used the AI for a few different things. It really comes in handy. It works great with my Galaxy Buds Pro and Galaxy Watch 4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome experience!
on April 16, 2024
Posted by: KathyK
[This review was collected as part of a promotion.] I upgraded after years with my trusty S10, I am blown away with the soft touch and lightning speed the S 24 ultra has. I havent even tried all the options yet but everything I could ask for I have found on it so far! It helps me stay organized, create awesome photo memories, and communicate through the auto translator to those I couldnt talk with before. What an awesome AI assisted hand held computer you have produced! I tell everybody about this phone! Thank you for enhancing my life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, but there are issues
on April 16, 2024
Posted by: Fancysam12
[This review was collected as part of a promotion.] I use my phone for calls, videos and streaming. The quality of this device is excellent. So what I can I love to use circle to search as an alternative to typing into Google search. The camera is standard for Samsung phones.However, my always on display is not working properly. It keeps turning off intermittently.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is by far the best phone I owned
on April 16, 2024
Posted by: SamsungUser
[This review was collected as part of a promotion.] Been using the Samsung phones from the note 7 to the s24 ultra and by far I have had the best experience with this phone from features to looks love the flat screen. And with a few tweaks great battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features from the AI
on April 16, 2024
Posted by: Kicking
[This review was collected as part of a promotion.] I love to watch tv and play games on this device, especially my xbox.
Value
5
Written by a customer while visiting Samsung US