Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Green
Customer Rating
4
Almost perfect
on April 19, 2024
Posted by: GaladrielRo
[This review was collected as part of a promotion.] I love my new S24 Plus, but I think the hype created with the new ai system integrated to it, was a bit overblown. Yes, I love the phone, though. The ai integrations make things a lot easier. I just wished I didn't ump the gun and bought it right away. I could have saved myself a few hundred bucks... It's what it is ...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best phone I have ever owned.
on April 19, 2024
Posted by: K1NGZDREAM
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a cutting-edge smartphone that delivers exceptional performance, extended battery life, and an impressive camera system. It represents a significant leap forward in Samsung's product portfolio and establishes a new benchmark for mobile technology. Additionally, the Galaxy AI support system provides robust capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 Ultra Beyond Expectations
on April 19, 2024
Posted by: LivinInTheUSA
[This review was collected as part of a promotion.] As a Gen X’er, I have consistently been astounded by the remarkable progress in technology. Yet, the S24U surpassed my wildest expectations. The speed of the Snapdragon 8 Gen 3 processor is Incredible. It allows me to multitask, switching between programs and apps seamlessly and with ease. The 6.8” display and built-in S Pen make it easy to create, write, browse the web, stream movies, and play games.
The Corning Gorilla Armor glass keeps my phone protected, and the luxurious titanium frame is impressive! The S24U has the most spectacular camera system and lets me capture breathtaking photos with its 200MP wide main lens, a 12MP ultrawide lens, and 2 telephoto lenses with 3x and 5x optical zoom. My pictures and videos are so vivid and vibrant!
It also has many advanced AI features such as language translation, circle to search, chat assist, and intelligent photo editing. It is, by far, a giant in the modern smartphone technology universe, and let me point out the most valuable and important feature for me—security. In today’s digital world, we rely on our smartphones for almost everything, from our treasured family photos to our livelihood and finances. I need to have a phone that is secure, built by a company that I can trust. Samsung’s built-in security platform like Knox, biometric authentication, Samsung Pass, malware protection, and the incredible promise of seven years of OS updates for the Samsung Galaxy S24 Ultra provide the peace of mind I need in my technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fingerprint
on April 19, 2024
Posted by: Mika14
[This review was collected as part of a promotion.] Well, everything look fine but the fingerprint I stared see that is not working properly like the s23 ultra did. After that, everything look fine
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I think this is the best phone to ever exist
on April 19, 2024
Posted by: RealWolfy
[This review was collected as part of a promotion.] "This phone has fantastic cameras and works smoothly. I love the AI, and it has incredible graphics that make anything on the screen look good. I can play games like COD with no problems at all. I have had a lot of different phones in the past, and I believe this is the best phone I have ever had."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love it and happy
on April 19, 2024
Posted by: Missie
[This review was collected as part of a promotion.] Very leary at first about this phone.. Even after watching fantastic youtube videos. I needed the phone in my hands in order to find out for myself. I have used samsung galaxy sense the S2 galaxy. That's why I have continued for the years because I really like these phones so far. No issues here except I never got the S Pen with it. Al is amazing!
Value
3
Response from Samsung USBy Social Commerce, April 22, 2024
Hey Missie,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand that making the transition to a new device can feel a bit overwhelming at times. In case you were unaware, we do our best to offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be temporarily experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features and we also offer device manuals and software updates, if you find yourself in need of those as well. For your convenience, I have linked some of those resources below for your easy access. If you have any questions for us or is you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. We're always happy to help you in any way that we can! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand that making the transition to a new device can feel a bit overwhelming at times. In case you were unaware, we do our best to offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be temporarily experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features and we also offer device manuals and software updates, if you find yourself in need of those as well. For your convenience, I have linked some of those resources below for your easy access. If you have any questions for us or is you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. We're always happy to help you in any way that we can! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
4
Great AI features. Love the light weight design.
on April 19, 2024
Posted by: Ukmba17
[This review was collected as part of a promotion.] Love it for form factor, battery. AI features are cool.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on April 19, 2024
Posted by: Rodaprod
[This review was collected as part of a promotion.] I took the time to check out the options and capabilities of the Samsung s24 ultra, it's just incredible
Value
5
Written by a customer while visiting Samsung US