Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Customer Rating
5
S24 ultra !
on July 4, 2025
Posted by: SamsungRoxx
[This review was collected as part of a promotion.] Great phone, I use it for work, streaming movies, playing games, social media it does it all effortlessly and fast, not heavy at all and the camera is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and furious
on July 4, 2025
Posted by: MichaelZ
[This review was collected as part of a promotion.] Performance-wise, the Snapdragon 8 Gen 3 chip handles everything effortlessly. Whether it’s multitasking, gaming, or editing photos, the S24 Ultra stays fast and cool. Battery life is impressive too — easily lasting a full day with heavy use.
The camera system is phenomenal. The 200MP main sensor captures unbelievable detail, and the improved zoom lenses deliver sharp, vibrant shots even from far away. Night mode is vastly improved too — low-light photos look natural and noise-free.
One of the standout features for me is Galaxy AI. From real-time translation to advanced photo editing suggestions, it genuinely boosts productivity and creativity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has many great features!
on July 4, 2025
Posted by: Love2havefun
[This review was collected as part of a promotion.] I couldn't be happier with my phone. Starting with the AI access, this phone has changed my use completely. The many features I have make my life and use much easier. Keeping track of my meetings, appointments and events is just one of the many features that I use everyday. The applications I am able to use are amazing. My camera is one of the features I love the most. I am able to capture and share all my memories in a speedy time! This phone has many capabilities that can apply dirrently to each person, but I would recommend it in a heart but!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overheating
on July 4, 2025
Posted by: M4ri4n4018
[This review was collected as part of a promotion.] I like the phone but I think it can still improve, I love de features of the gemini AI which is very useful anytime I want to translate something or find something I saw in the web or social media. I play video games very often in the phone, I'd say almost all the week during 2 hours and I've noticed it doesn't overheat which is really good since the game I play needs a really good processor.
The phone does present overheating sometimes when I restart it or when I'm exposing it to high temperatures which is normal since it doesn't last more than 5 minutes but I've noticed that every time I try to use the camera when the phone is overheated, the quality and the details of the image are really low, other than that is a very good resolution in the pictures and is always really detailed.
The phone does present overheating sometimes when I restart it or when I'm exposing it to high temperatures which is normal since it doesn't last more than 5 minutes but I've noticed that every time I try to use the camera when the phone is overheated, the quality and the details of the image are really low, other than that is a very good resolution in the pictures and is always really detailed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Product review
on July 4, 2025
Posted by: Rajput
[This review was collected as part of a promotion.] Al features are good and the Ai features too about the phone but
except (2) things.
-i feel it drain battery faster then my previous phone note20ultra.
- i had a charging issue with this phone. A month or two it start giving me error whenever i plug the charging port " moisture ditected" but there's no moisture in the port and in end i got this charging port/board replaced.
except (2) things.
-i feel it drain battery faster then my previous phone note20ultra.
- i had a charging issue with this phone. A month or two it start giving me error whenever i plug the charging port " moisture ditected" but there's no moisture in the port and in end i got this charging port/board replaced.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hi Rajput, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are pleased to hear that you are happy with the features of Galaxy AI, and we would love to help you with the frustrations you mention. We have provided a link to a few troubleshooting guides to help you with the battery life of your device. We have also shared a link to the Samsung Support Team if you continue to experience any frustrations or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
No real upgrades
on July 4, 2025
Posted by: Samsungultra5g
[This review was collected as part of a promotion.] Galaxy AI is a helpful tool but I guess I was expecting more. No real updates or upgrades. My prior Galaxy 22 Ultra 5g took better pictures then my Galaxy 24 Ultra. The new editing photo options have lots of fun features and I enjoy removing or making modifications. Unless you are running spreadsheets files you will not notice the speed difference. Overall I feel I should have kept my old Galaxy 22 so it was not worth the new version.
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hi there Samsungultra5g, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you are finding the features of Galaxy AI to be useful in helping you streamline some of your daily tasks. We know how frustrating it is when your device is not meeting your expectations, and we have provided a link to the Samsung Support Team to offer assistance with your camera, and help you capture the best possible photos and videos. We appreciate you being a Samsung customer. -Elizabeth
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Choice for a Phone
on July 4, 2025
Posted by: Elsabet
[This review was collected as part of a promotion.] I began using Samsung products many years ago and have owned a Samsung Phone for over ten years. The phone has served me well. I like all the features the phone has to offer. I especially love taking photos with my phone. I love the quality of my photos. I really like how the zoom works on mt pictures. I am thoroughly impressed with it. I would love to have unlimited memory and photo storage because I do take lots of pictures. I highly recommend this phone or sy Samsung phone because it is reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is a winner
on July 4, 2025
Posted by: IChef03
[This review was collected as part of a promotion.] The new AI is awesome it gives me an eaaier way to look up items that's hard to locate on my phone like photos and business cards.unlike bixby
Value
5
Written by a customer while visiting Samsung US