Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Customer Rating
5
Product contains all features I needed
on July 8, 2025
Posted by: xioOoix
[This review was collected as part of a promotion.] I mainly use my device for photo taking and gaming. Samsung's S24 Ultra had provided me more than enough to meet my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a stellar phone
on July 8, 2025
Posted by: HaydenTTech
[This review was collected as part of a promotion.] The ergonomics on the S24 Ultra are top-tier—surprisingly comfortable for a phone this powerful. It handles everything I throw at it with ease, from multitasking to media editing. Galaxy AI adds a smart edge to everyday tasks, making the experience even smoother. It's not just my daily driver; it's my go-to digital wallet and all-in-one productivity machine. A true powerhouse in your pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance and battery life, smply the best
on July 8, 2025
Posted by: Juanito
[This review was collected as part of a promotion.] Great screen resolution, fast and reliable system, great for watching movies and more!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is super advanced and helpful!
on July 8, 2025
Posted by: Cece2023
[This review was collected as part of a promotion.] I've had this phone for over a year now and I've never had any issues with it and it is super helpful when I need it, I love the Galaxy AI feature so much! There's so many features and so many things you can do with this phone it's crazy! You will definitely not be disappointed once you make the switch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone on the market!
on July 8, 2025
Posted by: Tman03
[This review was collected as part of a promotion.] I love this phone so much it's hard to know where to start! Battery life is always a priority for me with any device, and this one is perfect for anyone with similar concerns. It lasts all day very consistently (even with me being as chronically online as I am).
I wasn't sure how much I would use the new Galaxy AI features, but they turned out to be incredibly helpful for me with my schoolwork going into my first semester of college. I can upload a PDF to have some key points summarized, or have it help draft emails to professors!
There are so many features I could name, but I think I'll leave it there. I would highly recommend this phone if you're on the fence about what phone to buy. You won't regret it?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung products
on July 8, 2025
Posted by: Darknite45
[This review was collected as part of a promotion.] This is the best phone so far from Samsung and the updates are amazing I have been with this brand faithful for the last 15 years
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not much better than 23.
on July 8, 2025
Posted by: NorfFlaco
[This review was collected as part of a promotion.] Charging port detects moisture when battery dies & is at 0%. Annoying
Value
3
Response from Samsung USBy R&R Team, July 9, 2025
Hi there NorfFlaco, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We know how important your device is to you, and needing the reliable charging for your continued usage. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team to offer assistance if this experience continues or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Phone
on July 8, 2025
Posted by: PigBiggie
[This review was collected as part of a promotion.] I absolutely love this phone! The galaxy AI is a big bonus and the customization is endless! I cannot wait for them to update the bixby to include generative AI as well. My one complaint would be that after the new ui update, my phones battery has been draining faster than normally but im hoping they patch it pretty soon!
Value
4
Written by a customer while visiting Samsung US