Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Customer Rating
1
Don't waste your money, try something new.
on March 7, 2024
Posted by: Former note fan
from Arizona
Expertise:Expert
I have had this phone for a little bit. How do they keep making it worse. I loved the note 9 and it seems with every upgrade it get less user friendly and aesthetically more offensive. Functionality no longer simple but complex. I basically changed all the features and button layouts. I feel like they all got in a big circle and are like how can we make this even worse. What they think is disruptional technology is just poorly designed features no one want. I really wish I could undo all of the updates I've gotten for this phone because it makes it worse each time. Do not buy try out in different new phone. Because the way they messed up their layout so much it's basically like using a different company.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, March 11, 2024
Howdy,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. We realize that transitioning to a new device after having the same device for so long may feel daunting at times. That's why we offer a plethora of resources to help make the process of making that switch over feel as seamless as possible. If you haven't done so already, be sure to check out our YouTube channel and take a look at the new features that you now have available since switching over to your Galaxy S24 Ultra. We currently offer 27 videos that highlight your various features. For your convenience, I have also linked a few additional resources that you may find helpful like your device manual so that you can easily customize your brand-new S24 Ultra to suit your preferences and an article that details your Galaxy AI features and how they can work to benefit your everyday life. If you find yourself with questions after reviewing the resources that I have provided or if you would like additional assistance, feel free to reach out to Samsung Support at your leisure. We're always happy to assist you further. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. We realize that transitioning to a new device after having the same device for so long may feel daunting at times. That's why we offer a plethora of resources to help make the process of making that switch over feel as seamless as possible. If you haven't done so already, be sure to check out our YouTube channel and take a look at the new features that you now have available since switching over to your Galaxy S24 Ultra. We currently offer 27 videos that highlight your various features. For your convenience, I have also linked a few additional resources that you may find helpful like your device manual so that you can easily customize your brand-new S24 Ultra to suit your preferences and an article that details your Galaxy AI features and how they can work to benefit your everyday life. If you find yourself with questions after reviewing the resources that I have provided or if you would like additional assistance, feel free to reach out to Samsung Support at your leisure. We're always happy to assist you further. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome streaming and game play
on March 7, 2024
Posted by: AnonyMouse
[This review was collected as part of a promotion.] I love this phone. It's great for streaming high resolution videos. Game play is smooth and the screen is large enough to multitask effectively.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Flat screen
on March 7, 2024
Posted by: 1ChristisKing
[This review was collected as part of a promotion.] I have been a samsung user for over a decade. I love coming back to the flat screen. The screen is bright & processor is fluid. The battery is not an improvement from my galaxy s22 ultra but samsung has been stellar for my entire time being a user.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had
on March 7, 2024
Posted by: SkagBeans
[This review was collected as part of a promotion.] I use my phone for a lot of things and was humbled enough to have made the right choice to get this phone! Best phone I've ever had after having many phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera features!!
on March 7, 2024
Posted by: CortneyMoney600
[This review was collected as part of a promotion.] My Samsung device had reliable features and I will be glad to upgrade to a better device in the future 😃
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is extremely amazing I love it
on March 7, 2024
Posted by: Kevlar
[This review was collected as part of a promotion.] I usually use their products for my daily use, watching movies, organizing my agenda, for my social networks but above all to play video games, I love their processor and memory capacity for video games, I simply love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it. Been an ultra fan since note 8
on March 7, 2024
Posted by: RareOne
[This review was collected as part of a promotion.] I love the phone. It helps me get the work done as well as do the extra things with the pen that would have been a lot more difficult to do with a traditional non pen related device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always loved Samsung it’s the best in everything
on March 7, 2024
Posted by: motherof4
[This review was collected as part of a promotion.] The features I love is the camera because it always holds special memories of me with my kids. I have 4 children that have grown so fast in front of my eyes and love to see there pictures when they where small in my galaxy phone. Amazing pictures
Value
5
Written by a customer while visiting Samsung US