Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Customer Rating
3
Great features
on May 20, 2024
Posted by: Kevo
Very good phone lots better than the one I dropped in the lake.
Response from Samsung USBy Social Commerce, May 21, 2024
Hey Kevo,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying your brand-new Galaxy S24 Ultra so far since you've unboxed your device! Feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We're always here for you! For your convenience, I've linked a few helpful resources below to help you transition into all those awesome features you now have available at your fingertips. Be sure to check those out when you have some free time! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying your brand-new Galaxy S24 Ultra so far since you've unboxed your device! Feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. We're always here for you! For your convenience, I've linked a few helpful resources below to help you transition into all those awesome features you now have available at your fingertips. Be sure to check those out when you have some free time! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3
Too boxy Too heavy
on May 20, 2024
Posted by: Cinn
from Texas
Expertise:Beginner
Had this phone for little over a month and I have to say that I am not too big on the boxy square shape w being as heavy as it actually is. My fear is screen may Crack easily.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
4
Response from Samsung USBy Social Commerce, May 20, 2024
Salutations Cinn,
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We appreciate your transparency as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, dropping the phone and shattering the screen, having it stolen from your bag, to taking an unexpected dip in your neighbor's pool with your S24 Ultra in hand, are all covered under your Samsung Care+ plan. If you would like to share any other feedback with us or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy S24 Ultra. We appreciate your transparency as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is like the ultimate peace of mind when it comes to protecting your investment. Accidentally losing your phone at a music festival, dropping the phone and shattering the screen, having it stolen from your bag, to taking an unexpected dip in your neighbor's pool with your S24 Ultra in hand, are all covered under your Samsung Care+ plan. If you would like to share any other feedback with us or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
I whanna get the S24 ultra
on May 19, 2024
Posted by: WanttheS24
[This review was collected as part of a promotion.] I have the Note 10 plus, so i don't have it yet, (S24 Ultra) but I'm sure is the best ,and is about time to get it. I use my phone for everything. Social, home and work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 Ultra
on May 19, 2024
Posted by: Bassmang369
[This review was collected as part of a promotion.] I love the camera, how it takes great pictures. I really like the zoom features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not a bad phone
on May 19, 2024
Posted by: Marcus
[This review was collected as part of a promotion.] Not a bad phone at all, but basically nothing has changed since last years model and ai is not exclusive to this model aswell as it's not really good enough yet to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best galaxy
on May 19, 2024
Posted by: Sjerpecina
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra embraces what it means to be Ultra, a phone that transcends the smartphone category. It offers more than any other phone, and somehow manages to improve upon last year’s Ultra in every way. The Galaxy S24 Ultra has better battery life, faster performance, and even better cameras, though you’ll also pay a bit more for the improvements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unmatched
on May 19, 2024
Posted by: Opawesome
[This review was collected as part of a promotion.] A performance Titan. From integrated AI to it's One UI there is something for everyone with this masterpiece of a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI Samsungs new super power!
on May 19, 2024
Posted by: Jakattak14
[This review was collected as part of a promotion.] I decided to upgrade from my old galaxy note 10+ to the Samsung Galaxy s24 ultra and I'll never go back! I love the titanium body and new ai features! With integration from Google I can now circle to search and find things easier. With photos I can clip out people in the background and make memories personalized to me and my family.
Value
5
Written by a customer while visiting Samsung US