Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Customer Rating
5
S24 ultra
on July 29, 2024
Posted by: Beardedcountryguy
[This review was collected as part of a promotion.] The "Galaxy AI" is amazing I love all the new features I have. I've always liked the Ultra series for Samsung from the epic camera to the S Pen. What sold me was the AI for sure because it can translate for me during calls. This phone is basically my life and computer. I will always stick with Samsung and the Ultra Series.
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsungloud
Verified Purchase:Yes
The average person won't be able to tell the difference between the 22 and the 24.
Response from Samsung USBy R&R Team, July 29, 2024
Your honest feedback is greatly appreciated. We see that you are reaching out about your Galaxy S24 Ultra. From the titanium frame hardware to the AI-powered software, the Galaxy S24 Ultra offers an enhanced experience compared to its predecessor. The device features a Quad Tele camera system that is capable of capturing sharper, higher resolution zoomed-in photos than the Galaxy S23 Ultra. The 50MP camera now includes 5x optical zoom, allowing for vivid Nightography effects even in low light conditions. The new ProVisual engine enhances the overall photography experience, offering high resolution, Super HDR, AI Zoom, Nightography, and Generative Edit capabilities. Additionally, the Galaxy S24 Ultra display provides improved visibility compared to the Galaxy S23 Ultra, thanks to a higher peak brightness of 2600 nits and the newly applied Corning Gorilla Armor. If you have any concerns or questions, please don't hesitate to contact us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing AI!
on July 29, 2024
Posted by: Glitchy0
[This review was collected as part of a promotion.] I love my S24 Ultra! The screen is great for watching movies and I can max out all of my games. The new Galaxy AI features are really amazing & I love how it's implemented into the keyboard! Best phone I've ever had!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on July 29, 2024
Posted by: Jessalynne
[This review was collected as part of a promotion.] The new galaxy ai technology is working great! Sleek design and simple design for setups!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Too many bugs in the software
on July 29, 2024
Posted by: Crypy1
[This review was collected as part of a promotion.] This is my first time getting into samsung flagship series. The phone has many software issues.
1. Google maps stucks and does not respond to the touch, some times the keypad doesn't show up while pressingon the search bar.
2. After using WhatsApp or Instagram call the phone strucks in on the call mode making alarm does work and ear buds volume does not change
3. Many apps are not running smoothly like Mcdonald app, Facebook etc.
1. Google maps stucks and does not respond to the touch, some times the keypad doesn't show up while pressingon the search bar.
2. After using WhatsApp or Instagram call the phone strucks in on the call mode making alarm does work and ear buds volume does not change
3. Many apps are not running smoothly like Mcdonald app, Facebook etc.
Value
1
Response from Samsung USBy R&R Team, July 29, 2024
We value your honest feedback and understand its significance as we aim to constantly enhance our services. We notice that you have inquired about your S24 Ultra. To stay updated on your device's performance, you can utilize the Device Care feature. This feature offers an overview of your battery, storage, and RAM, and enables you to automatically optimize your phone or tablet for better performance. We will provide a link that offers tips and options to ensure the smooth performance of your device. If you have any further questions, please feel free to contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
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https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Customer Rating
5
My first flagship and I chose the right one
on July 29, 2024
Posted by: Crudeandunusual
[This review was collected as part of a promotion.] Love this phone. My only complaints are it's so big I can't operate it with just one hand and it doesn't fit in my pocket but I know the larger screen size is something a lot of people want. Still learning the Galaxy AI but I'm a pro with making exes disappear in photos lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Device faults
on July 29, 2024
Posted by: Rister81
[This review was collected as part of a promotion.] The device is great. However I have noticed if I have multiple applications open then it starts having problems and I have to close all the applications in order to get my current app to work correctly. That applies to Bluetooth devices or just simply entering information in in a separate web browser on another app. The device has to be restarted quite often because it doesn't like to multitask.
My Note 10 plus never had these issues ever not even once .
My Note 10 plus never had these issues ever not even once .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I can't get my hands off it!
on July 28, 2024
Posted by: Yoezus
[This review was collected as part of a promotion.] I love my s24 Ultra. I pretty much use it all day for work and stay connected with my family. The screen is amazing. So bright and when outside I see barely any reflections! The phone has really drawn me in to the ecosystem and learning new things everyday like Galaxy AI! I love the new photo editing AI features if I need to remove or fix a photo with my S Pen. Another thing is that it barely gets hot. Idk how it does it but I'm impressed!
Value
5
Written by a customer while visiting Samsung US