Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Customer Rating
3
It does what's expected.
on July 29, 2024
Posted by: Honestly68
[This review was collected as part of a promotion.] I don't really feel it was worth me switching from the s21+ I had before. The hyped AI seems just that Hype. All in all it takes really good pictures. The battery goes fast. It runs very warm. Not in my opinion worth what I'm paying still
Value
3
Response from Samsung USBy R&R Team, September 9, 2024
Thanks for reaching out to share your honest feedback with us! We always appreciate hearing from our loyal customers. We noticed you reached out to share your thoughts on the Galaxy S24 Ultra. From the titanium frame hardware to the AI-packed software, the Galaxy S24 Ultra delivers an elevated and unparalleled experience. The device boasts a stunning 6.8" flat display with an embedded S Pen, allowing you to immerse yourself in a world of creativity and productivity like never before. From a hardware perspective, the Galaxy S24 Ultra is a true gaming master. Its powerful processor ensures smooth and seamless gaming performance, while an efficient heat dissipation system helps to keep the device cool even during intense gaming sessions. The high-visibility display provides crisp and vibrant visuals, enhancing your gaming experience, while the long-lasting battery ensures that you can power through your favorite mobile games without interruption. We noticed that you expressed your concerns about your phone battery going fast and running warm. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the link attached for options to help keep your devices at their normal operating temperature. We've also included a link that provides tips to help optimize your phone's battery life. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on July 29, 2024
Posted by: Ealwan
[This review was collected as part of a promotion.] Awesome device. Great features. The AI features are very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has the best camera and features.
on July 29, 2024
Posted by: Daiya21
[This review was collected as part of a promotion.] Galaxy AI has the best feature and really knows everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on July 29, 2024
Posted by: Rikaismika
[This review was collected as part of a promotion.] I mainly use my phone like what every other person uses it for but I really like the pen, especially when I'm translating things. I also like how customizable it is though I wish there were more fun cases and different outside colors. I also like how you can search an image and it'll bring up something that is similar, it made finding things so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's wonderful
on July 29, 2024
Posted by: Cq2478
[This review was collected as part of a promotion.] I have been using Galaxy since its first version and without hesitation I buy the new versions when they come out. I think the AI is great for both photos and writing in different...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite Galaxy phone so far!
on July 29, 2024
Posted by: Sorahb
[This review was collected as part of a promotion.] I've been a fan of the Note series for years, and was sad when they finally stopped making them and stuck with my note 20 for several years. Finally made the switch to the s24 ultra and absolutely love it! No more curved screen which was always a pain with the spen. Galaxy AI has helped with keeping my messy notes and transcribing my chicken-scratch to text for me and it's been a game changer. Throw in the more powerful chipset and this has almost entirely replaced my computer and tablet as my go-to for just about everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need in one place!
on July 29, 2024
Posted by: RadioGirl
[This review was collected as part of a promotion.] This phone is amazing. It has everything I could imagine. I work in radio and in marketing and it has everything I need for both jobs. When I'm at an event the pen makes it so easy to edit photos and social posts and the 5g is so fast making sure everything gets uploaded.
The camera is awesome for getting concert and event photos that are ready post instantly. I especially love the night mode that helps me capture an artist or band no matter the lighting.
There's nothing worse than meeting an artist and having one chance to take a photo just for it to be blurry or too dark. This camera has fixed all those issues.
I also love the timer feature with the ability to use the pen to click. It makes working an event alone or even with other people so easy. I no longer have to ask strangers to get a photo for me.
The camera is awesome for getting concert and event photos that are ready post instantly. I especially love the night mode that helps me capture an artist or band no matter the lighting.
There's nothing worse than meeting an artist and having one chance to take a photo just for it to be blurry or too dark. This camera has fixed all those issues.
I also love the timer feature with the ability to use the pen to click. It makes working an event alone or even with other people so easy. I no longer have to ask strangers to get a photo for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on July 29, 2024
Posted by: Coffeeandkids123
[This review was collected as part of a promotion.] I like this phone i use it for everyday use social media netflix ans hulu email ect i recommed it
Value
5
Written by a customer while visiting Samsung US