Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Customer Rating
5
Best phone ever
on July 29, 2024
Posted by: Loves24u
[This review was collected as part of a promotion.] This phone is good. The features are good. The Galaxy AI features are awesome. Live translate is outstanding. Circle to search is what i was looking for several years. As you see the product but don't know what about it. And therefore cannot get it. But now it's easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Galaxy
on July 29, 2024
Posted by: KM2Lomo
[This review was collected as part of a promotion.] I have used many samsung phones series including the fold, but the S24 with the Galaxy AI, is the creme of them all, fast and makes all my day to day activities easy. I recommend this phone for anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly great :)
on July 29, 2024
Posted by: Kayk777
[This review was collected as part of a promotion.] So my main issue is that the screen gets NASTY! It doesn't stay as clean as older models used to and that might be because of the anti reflection screen we have now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on July 29, 2024
Posted by: MrQureshi
[This review was collected as part of a promotion.] I use the Ai feature on this phone all the time it help with searching for stuff on my screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They make these samsungs better every year!
on July 29, 2024
Posted by: JerryPoppins
[This review was collected as part of a promotion.] The new Galaxy AI features are really amazing! I love being able to search what's on my screen without have to screenshot or move to a browser and type what I'm trying to find. The sleek design and new purple color are also one of my favorites so far! There's a bunch or other features I enoy like the advanced intelligence settings. It gives you control over AI processing for enhanced functionality and device proformance. Lets you rest easy with unparalleled mobile protection, fortified by the impenetrable Knox Vault.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] After owning the Google pixel for 5 years and switching to s24 ultra I would say this phone is really gorgeous and beats it by a mile. I used to own the s3 years ago and coming back to a better phone it's worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone speaker failed
on July 29, 2024
Posted by: Ryan1168
[This review was collected as part of a promotion.] I love everything about this phone, but had the primary phone speaker at the top of the phone fail within 7 months of having it. So I have to answer every phone call on speakerphone in order to communicate with anyone, or use Bluetooth.
Value
3
Response from Samsung USBy R&R Team, September 9, 2024
It's great to hear from you, Ryan. We appreciate hearing from our customers and getting their feedback on our products. We see that you reached out to us regarding the Galaxy S24 Ultra. We hate to see that you've been experiencing difficulties with your phone audio not working properly. Samsung values the satisfaction of our customers and aims to provide the best possible experience with our products. As part of our commitment to quality, Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. To better assist you with the challenges you are facing, we would like to gather more information from you. This will help us look into what needs to be done to enhance your experience with the Galaxy S24 Ultra. We understand how important it is to have a fully functioning device, and we want to ensure that your experience with the Galaxy S24 Ultra meets your expectations. We encourage you to reach out to us at Samsung Support, where our dedicated team is ready to assist you further. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I use editing video and audio. I also play standard games I get from the play store
Value
5
Written by a customer while visiting Samsung US