Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Customer Rating
5
Great phone!
on July 29, 2024
Posted by: RustyNail80
[This review was collected as part of a promotion.] Overall,I really love the S24 ultra and I really love the stylus. I haven't used it to its fullest capabilities yet.
The only negative thing off the top of my head I can say was voice to text feature wasn't automatically turned on and it wasn't easy to figure out (for me).
Other than that,I have no issues with this phone. I haven't used GALAXY AI yet
The only negative thing off the top of my head I can say was voice to text feature wasn't automatically turned on and it wasn't easy to figure out (for me).
Other than that,I have no issues with this phone. I haven't used GALAXY AI yet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone rocks
on July 29, 2024
Posted by: Centgrinder
[This review was collected as part of a promotion.] I absolutely love e the AI features. The circle search is awesome.
The screen clarity is great. It is a rugged design. I use it for watching movies, filming and great picture taking
The screen clarity is great. It is a rugged design. I use it for watching movies, filming and great picture taking
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the Best Galaxy phone I've had to date.
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is the fastest phone I've ever had. The built in AI is so helpful it even translates phone calls and speech for text. The browsing assist is pretty cool too. It will summerize web pages and makes them easy to understand, if you need that kind of help, that is. The pen is like the Notes of the past where it stores in the phone. I love that! So many things you can do with the pen. I love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very powerful phone
on July 29, 2024
Posted by: Chrissy
[This review was collected as part of a promotion.] I upgraded from an s21 ultra a bit unexpectedly. But I was pleasantly surpised at this phone from the moment I got it. I love that they got rid of the curved edges to be honest as I didn't like that on my old phone. It's battery life has been incredible so far! I've got all the way into the evening watching videos all day and not once had to worry about my battery which has been so convenient.
I love the new Galaxy AI feature on the camera/photos. It's been SO helpful in removing unwanted stuff from my photos and just helps them look more clean. Expressive feature I didn't know I needed until I used it! Now I'm obsessed with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on July 29, 2024
Posted by: LifeLongGalaxyUser
[This review was collected as part of a promotion.] The new Galaxy AI feature is amazing and used almost every day. This phone does everything I need to keep organized, on time, and entertained on a daily basis. Plus the usage time per charge is outstanding!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I liked my S21 better
on July 29, 2024
Posted by: SoloRider67
[This review was collected as part of a promotion.] I find it annoying that I can't get rid of Galaxy AI.
I upgraded because my S21 was slowing down with every update and I found out after 2 updates the S24 became as slow.
The screen is horrible. It is supposed to be the best screen ever but in less than a month I had scratches on it. I didn't have any scratches on my S21 in 3 years.
The camera is better but that's all I can say.
Value
2
Response from Samsung USBy R&R Team, September 16, 2024
We're thrilled to hear from you. We always appreciate hearing from our valued customers. It seems that you contacted us to share your thoughts on the Galaxy S24 Ultra. The S24 Ultra features a rounded back for a more comfortable grip, a unified design with a satin finish for both the back glass and frame, and improved Armor Aluminum for better strength and hardness. It also uses Gorilla Glass Victus 2 for both the front and rear. We understand the importance of protecting your device, which is why Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, you have the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. To find this, navigate to Settings, then tap Galaxy AI, and then tap the switch by Process data only on device. Regarding your phone slowing down, we recommend trying a quick optimization using Device Care. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please note that the Optimization feature will not appear when Device care determines your phone is in Great condition. Check out the link attached for more options to help keep your S24 Ultra from slowing down. If you need any further assistance, please reach out to us at Samsung Support. Thanks for being the best part of the Samsung community. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
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https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 Ultra
on July 29, 2024
Posted by: Galaxylover87
[This review was collected as part of a promotion.] Clearest pictures I've ever had on a phone. Very minimal if any pixilated phones on zoom. Fast processing and user friendly. Hands down the best phone I have ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on July 29, 2024
Posted by: Will94
[This review was collected as part of a promotion.] Love the phone, super fast, the Galaxy AI for note taking and meeting transcription and summary has been such a time saving feature.
Value
5
Written by a customer while visiting Samsung US