Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Orange
Customer Rating
3
Great phone, got dud for battery
on July 29, 2024
Posted by: Purple7
[This review was collected as part of a promotion.] The phone in general is great, the battery however has been a dud from day one, xfinity has been unwilling to trade for another. I gave it about a month, hoping it would improve. They told me to contact samsung who I turn wanted me to take it to authorized repair an hour away from me, Let my phone with them for the day. I have been struggling with how it dies or very low battery percentage. Otherwise I love the phone does everything and more than I need but service after sale for such an expensive phone bucks. The galaxy AI feature is something I have tried, verdict is still out on that.
Value
3
Response from Samsung USBy R&R Team, September 12, 2024
Thank you for contacting us! We appreciate you sharing your thoughts on the Galaxy S24 Ultra. Samsung Galaxy phones and tablets are equipped with settings and features to help you monitor and optimize your device's battery life. Keep an eye on battery performance and make use of power-saving modes when necessary to maximize your battery life. The first thing we recommend is making sure your phone is up to date with the latest software available. Check out the link attached for options that should optimize your S24 Ultra's battery life. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many fantastic features.
on July 29, 2024
Posted by: Red2024
[This review was collected as part of a promotion.] I enjoy using my Galaxy S24 ultra. The camera takes incredible photos. The Galaxy AI is definitely great with assisting me in specific tasks. I'm also able to submit documents from my phone and sign documents so it helps me not have to go to the store to have something printed out and mailed. The phone has many great texting features as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera
on July 29, 2024
Posted by: prewiew
[This review was collected as part of a promotion.] I love taking photos with my device a lot. Never disappoint me at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all around
on July 29, 2024
Posted by: WyckiePie
[This review was collected as part of a promotion.] I absolutely love Galaxy products. I've never been disappointed by them. I've tried other products but the only other phone I've liked is the Google Pixel none of the others have been comparable.
I love taking pictures especially of my animals and at night. It's hard to get great pictures of animals because they're constantly moving. I've gotten some amazing shots with this phone. When the Northern lights were visible in my state I was able to capture some gorgeous images of the lights that others had not been able to get.
I'm not sure exactly what Galaxy AI is but here's my mention of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone but AI over hyped.
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is a solid phone with great features.The biggest letdown is Galaxy AI. Artificial intelligence is a buzzword that has been going around what's phone manufacturers lately. If you want a solid phone with great features and an amazing camera. Then this is a great pick up. The stylus is fantastic, especially with the inphone holder. Again don't fall for the AI buzzword hype. The only AI in the phone that is actually impressive is the real-time language. translation. Both vocal and written has been very impressive. Other than that, the AI is basically a gimmick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad that I was able to purchase
on July 29, 2024
Posted by: Darlingdimples
[This review was collected as part of a promotion.] I was able to purchase this AI Galaxy S24 Ultra. It was really easy to purchase online. The graphics, and voice response and the art I can do on it. I use the AI when I am conversing with my family and friends. I feel that I made a wise choice in this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on July 29, 2024
Posted by: Rez4Life
[This review was collected as part of a promotion.] I love my new phone, I love the size and how sleek it looks, love how fast it is and the AI feature helps me when I work with customers to find products they want to have with what I build for them and make it easier, love all my Samsung devices and how they all connect together,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S24 ULTRA
on July 29, 2024
Posted by: WildCard
[This review was collected as part of a promotion.] I'll mention “Galaxy AI” here...
Samsung galaxy S24 Ultra.
The name says it all.
Samsung galaxy S24 Ultra.
The name says it all.
Value
5
Written by a customer while visiting Samsung US