Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,172 Reviews)
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
4
Great potential, but missing key features.
on May 28, 2026
Posted by: UltraUser99
[This review was collected as part of a promotion.] Overall, the Galaxy Watch Ultra is a very robust and capable device that I generally enjoy using. However, a few design changes hold it back from being truly extraordinary. I was highly disappointed to find that the side knob was changed to a standard button; a physical turning knob for screen navigation is deeply missed. Similarly, I greatly miss the physical rotating bezel from the Watch Classic. Navigating by swiping the screen just doesn't offer the same reliable, premium feel. Lastly, despite the rugged marketing, the device is surprisingly prone to scratches and dents. I expected a much more scratch-resistant build for a watch of this caliber. Galaxy AI features show promise, but the hardware design needs refinement.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected....
on May 28, 2026
Posted by: BoujeeBae88
[This review was collected as part of a promotion.] I really wanted to love the Samsung Galaxy Watch Ultra, especially after how much I’ve enjoyed my Samsung phone, but this watch has honestly been disappointing. For the price, I expected a much smoother and more polished experience. The battery life hasn’t lived up to the hype, and the watch can feel bulky and uncomfortable for everyday wear, especially while sleeping or working.
Some features also feel overly complicated or gimmicky instead of actually useful, and I’ve noticed occasional lag and connectivity issues that shouldn’t happen on a premium smartwatch. Overall, it looks nice, but for the cost, I expected a lot more reliability and better performance.
Value
2
Response from Samsung USBy R&R Team, May 29, 2026
Hey there BoujeeBae88,
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch!
on May 27, 2026
Posted by: Ceriphims
[This review was collected as part of a promotion.] This watch keeps track of everything My health, my messages, my emails, phone calls, it's just an absolute wonder to use. I'm a small petite woman and it's not even that bulky on my wrist, I have it paired with my Samsung Galaxy 26 ultra and they pair so well together I can't wait to get either a ring or some buds or some other galaxy product to pair them with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
im happymmmmmmmmm
on May 27, 2026
Posted by: barce77
[This review was collected as part of a promotion.] bets thing ever ever ever , im telng my friends abut it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I always get compliments about my watch
on May 27, 2026
Posted by: Annihilate01
[This review was collected as part of a promotion.] This watch is amazing. It has so many features , I doubt I can learn them all. Its great for giving me notifications from my phone. I work very hard and move a lot so I don't like having my phone on me all the time. I like being able to take a quick glance to see if I am missing something important or if its just a notification that about upcoming payments.
I always get compliments about how stylish and cool my watch is. Especially from the folks that swear by i devices.
Ai is helping keep me motivated and the watch is tracking my health. I love my S25 Watch Ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks very stylish battery wow features amazing
on May 27, 2026
Posted by: Bobbybagodounuts
[This review was collected as part of a promotion.] The watch has great color quality Ai is pretty cool battery lasts a long time tracks all you vitals links to phone flawlessly features are insanely cool great for everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good watch
on May 26, 2026
Posted by: Frankie
[This review was collected as part of a promotion.] Very accurate motion detection step counter. Also detected when I am swimming or riding the mower or bicycle. Still trying to figure out all features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features bought for my son
on May 26, 2026
Posted by: Melisa78221
[This review was collected as part of a promotion.] He works out a lot and it's perfect for that keeps track of his workouts
Value
5
Written by a customer while visiting Samsung US