Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,172 Reviews)
Open Ratings Snapshot
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Now that's a watch!
on May 31, 2026
Posted by: Lissedd
[This review was collected as part of a promotion.] Samsung nailed it with this one! Great watch that actually looks like watch and not some gadget! Love the design, great features including Samsung AI, decent battery life! Five stars!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing watch!
on May 31, 2026
Posted by: KenDeuce
[This review was collected as part of a promotion.] So far, I am loving this watch. I upgraded from the Samsung active2, and it was really worth it. This watch has Gemini AI built in and has all of the important health sensors I was looking for, even checking blood pressure. From what I can tell, all of the readings are very accurate. I have high blood pressure and some other health issues. With this watch I can keep a close eye on all of my vitals. It is very easy to use, fast and responsive, has some great watch faces you can download and it looks really good on me. The construction feels very solid and durable. I am very happy with it and would highly recommend it, even if you don't need the health readings, it's still a great watch and has long battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Smartwatch
on May 31, 2026
Posted by: Zuno65
[This review was collected as part of a promotion.] Hands down the best the Galaxy A.I. runs flawlessly
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on May 31, 2026
Posted by: ThonyGreat
[This review was collected as part of a promotion.] I love my watch it's smart very easy to use, I can read my messages, play music, WhatsApp and mail
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great watch!
on May 31, 2026
Posted by: DwitDag
[This review was collected as part of a promotion.] I really like my Samsung Galaxy watch Ultra model.
It syncs with my S22+ seamlessly and has a lot of features other than just the steps counting.
The AI integration with my phone and apps works well.
I took 1 star off because I need to charge the watch a little more frequently than I thought I would have to.
But overall a great purchase.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is my second Gen.
on May 30, 2026
Posted by: Jtmouse6
[This review was collected as part of a promotion.] I really love Galaxy watch 3, but saw Galaxy ultra watch, more features than Galaxy watch 3. Will maybe get new watch in two more years who knows?
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This watch is great
on May 30, 2026
Posted by: Androidlover
[This review was collected as part of a promotion.] I think it's great that I don't need to be near my phone to make or receive texts, calls or notifications. It's battery lasts for days. I don't know how I survived before. I can make payments without my phone or wallet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Land of the lost
on May 30, 2026
Posted by: Christinger
[This review was collected as part of a promotion.] There's really not a little of difference between any of the different watches and their functions but the battery is bull... my watch is dead.more than it's on. I have to charge it everyday without fail or it fails and I hate it because the 7 I never had to it was great but it leads me to tend to forget I need to charge the new one nightly or it's decoration only. Other than that it's super love Samsung galaxy line
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 1, 2026
Salutations Christinger,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your constructive input as we improve our product line to better suit your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life on your device, please take a moment to check out "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you would like further assistance afterward or if you have any questions for us, please feel free to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra

Samsung Support
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Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
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