Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,172 Reviews)
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
Fan for Life
on June 2, 2026
Posted by: Jabeezala
[This review was collected as part of a promotion.] Well, where do I begin? I love my Galaxy Watch Ultra. As an avid mountain biker and snowboarder, it checks every box. Having less weight and items to carry when adventures call is key for me. The built in Galaxy AI has been so good too. Quick and responsive when I need it most and don't have time to type in the query, voice command is awesome. While surfing, no problems except the touch screen is less responsive when wet (of course it is.) The screen clarity and brightness is the best in the business too. It would basically only need, say, a Bat Signal to make it perfect! Using the Samsung Store is super easy to add apps, get new watch faces, and have great customizable features. Rugged? Check. Sleek? Check. Practical? Check check. Its a small phone on my wrist. Calling and texting makes it worth it's weight in gold. Don't be fooled by its handsome rugged appearance. Down deep, it's all soft and gushy where it counts. Great to have in a meeting to keep in touch, without having to pull out my phone to text my kids. I get lots of compliments from (the other saps who use the fruit devices) all kinds of friends and even strangers. The Samsung Pay also let's me purchase things without a phone or having to bring my wallet with me. Super-handy.
I'm looking forward to purchasing the newer version in a couple of months once it is released because I know from this one that it'll be amazing as well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Pabitra
from Pittsburgh, PA
Expertise:Beginner
Verified Purchase:Yes
Great watch. I love it. Good looking 👌. Thanks Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from USA
Expertise:Intermediate
Verified Purchase:Yes
It does everything I want it to. Still getting used to the design and functions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek and stylish
on June 1, 2026
Posted by: Zarodna20
[This review was collected as part of a promotion.] I found the battery to go down rather quickly when I switched to the ultra. But I still like it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing for tracking step and heart rate sleep
on June 1, 2026
Posted by: Walton
[This review was collected as part of a promotion.] Love the samsung watch it has great features i use mine for heart rate it's real accurate. The step couter on it doesn't seem to read arm shakes or bouncing on a mower. Optional I have the sleep tracker on so I can monitor my sleep. I dont get much so it's kinda convenient with the breakdown of rem deep and light sleep
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great everyday watch.
on June 1, 2026
Posted by: Brogeezie
[This review was collected as part of a promotion.] Great watch for anything. Battery last 2 almost 3 days. Looks good for events, Work, even wear it at the dirtbike track to check heart, had a bike in front of me launch dirt and rocks at it and the screen was fine. The galaxy ai is a nice add on for the health tracking.
Value
5
Written by a customer while visiting Samsung US
Posted by: Do_I_really_need_one
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
I went from a Watch 6 to this ultra, its not a bad watch but i havent really had time to explore every aspect of it yet. One thing thats upsetting is the alarm portion, with my Watch 6 when i set an alarm on my phone it would go off on my watch as well and i wouldnt habe to set them separately, when i switched to the ultra it stoped going off and if i want them to go off on my ultra at the same time i have to set the alarms separately on the watch itself. From what i jave researched, its a common problem people are having, and like all of them i uave tried all the suggestions and FAQ sections in and out of the samsung website. Other than that im still exploring the features and like it so far.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, June 2, 2026
Greetings Do_I_really_need_one,
Thank you for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch Ultra. We value your feedback as we continue to improve our product line to align with the needs of our customers. When your phone and watch are Bluetooth-connected, alarms set on your phone will sound on both devices, but won't sync with your watch's Alarm app. Alarms added or edited on your watch are exclusive to the watch, and deleting them will remove them only from the watch. Feel free to take a moment to review, "Manage alarms on your Samsung smart watch" if you would like to learn more about using this feature on your devices. For your convenience, I have included additional resources that may help you become better acquainted with your new Galaxy Watch Ultra and its features. Let us know if you have any questions or if you would like any further assistance after reviewing those by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Manage alarms on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003350/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use the Quick button on the Galaxy Watch8 Classic and Watch Ultra
https://www.samsung.com/us/support/troubleshooting/TSG01110994/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thank you for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Watch Ultra. We value your feedback as we continue to improve our product line to align with the needs of our customers. When your phone and watch are Bluetooth-connected, alarms set on your phone will sound on both devices, but won't sync with your watch's Alarm app. Alarms added or edited on your watch are exclusive to the watch, and deleting them will remove them only from the watch. Feel free to take a moment to review, "Manage alarms on your Samsung smart watch" if you would like to learn more about using this feature on your devices. For your convenience, I have included additional resources that may help you become better acquainted with your new Galaxy Watch Ultra and its features. Let us know if you have any questions or if you would like any further assistance after reviewing those by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Manage alarms on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003350/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use the Quick button on the Galaxy Watch8 Classic and Watch Ultra
https://www.samsung.com/us/support/troubleshooting/TSG01110994/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
5
Gread watch
on June 1, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Great watch, been using for a while, never had any kind of issue with it. The great thing about it is the battery lasts up to 3 days.
Value
5
Written by a customer while visiting Samsung US