Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,172 Reviews)
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
Great features
on June 17, 2026
Posted by: Weaver101
[This review was collected as part of a promotion.] I haven't tried Galaxy AI on this but it's very durable and customizable. My favorite Galaxy Watch so far
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Greetings Weaver101,
Thank you for your sharing your wonderful feedback on the Samsung Galaxy Watch Ultra. We're ecstatic to hear that we've surpassed your expectations with your Galaxy Watch Ultra so far. Your satisfaction motivates us to continue delivering the best quality product line that suits all of your needs. We realize that transitioning to new devices can come with a bit of a learning curve. We have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Thank you for your sharing your wonderful feedback on the Samsung Galaxy Watch Ultra. We're ecstatic to hear that we've surpassed your expectations with your Galaxy Watch Ultra so far. Your satisfaction motivates us to continue delivering the best quality product line that suits all of your needs. We realize that transitioning to new devices can come with a bit of a learning curve. We have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality battery- watch out
on June 16, 2026
Posted by: Vika
Expertise:Expert
Watch do not have good quality batery -don not last even 12 hours.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 17, 2026
Aloha Vika,
Thanks for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. Your insights provide valuable critiques that will assist us with improving our product line to best suit your needs. Samsung offers a 12-month warranty on your Galaxy Watch Ultra for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery can last up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a look at "Reduced battery life on your Samsung smart watch" to help resolve what you've described to be experiencing your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. Your insights provide valuable critiques that will assist us with improving our product line to best suit your needs. Samsung offers a 12-month warranty on your Galaxy Watch Ultra for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery can last up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a look at "Reduced battery life on your Samsung smart watch" to help resolve what you've described to be experiencing your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Wummy
from Texas
Expertise:Expert
Verified Purchase:Yes
I am loving the watch everyday Everyone complements me.
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the sleep tracking capabilities! 😴 #Sleep
on June 15, 2026
Posted by: Stoney84
[This review was collected as part of a promotion.] I am pleased to share my positive experience with the advanced AI features incorporated into my wearable device. The sophisticated meta features offer remarkable insights, particularly concerning sleep analysis. This technology has been instrumental in helping me understand and improve my rest patterns. It is truly impressive how these advancements contribute to overall well-being. I highly recommend exploring these capabilities.
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there Stoney84,
Thanks for sharing your wonderful feedback with us regarding your recent experience using the Samsung Galaxy Watch Ultra. Your insights are invaluable to us as we continue to make improvements on our product line to best align with your needs. We're ecstatic to hear how pleased you are with your device's health tracking features and functionality. Please let us know if you would like to share any other feedback with us or if you would like further assistance by contacting Samsung Support. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for sharing your wonderful feedback with us regarding your recent experience using the Samsung Galaxy Watch Ultra. Your insights are invaluable to us as we continue to make improvements on our product line to best align with your needs. We're ecstatic to hear how pleased you are with your device's health tracking features and functionality. Please let us know if you would like to share any other feedback with us or if you would like further assistance by contacting Samsung Support. Thank you for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Monitor Monitor
on June 15, 2026
Posted by: Phone2watch
[This review was collected as part of a promotion.] What can I actually say about this watch? Well for starters the accuracy in health monitoring is brilliance in its added features. From sleeping to walking, eating to exercising this watch is the absolute best. Never been more satisfied knowing I can check certain things regarding health issues that will alert me if I need to seek medical help. Don't use the Galaxy AI feature for my watch but I wonder if I could. Hmmm....
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hello there Phone2watch,
Thanks for taking the opportunity to reach out and provide your valuable insights with us regarding your experience using the Samsung Galaxy Watch Ultra. It's so great to hear how you're staying on top of your important health metrics, thanks to your Galaxy Watch Ultra. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the opportunity to reach out and provide your valuable insights with us regarding your experience using the Samsung Galaxy Watch Ultra. It's so great to hear how you're staying on top of your important health metrics, thanks to your Galaxy Watch Ultra. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
4
Some great features
on June 14, 2026
Posted by: e000011122
[This review was collected as part of a promotion.] The advertised 42 hours of battery life in a watch with this feature set will be really nice to have. I considered other manufacturers but settle on Samsung because of the feature rich experience and concern over data privacy with some of the other vendors. The screen on this watch is huge which is also another nice benefit it's also great that Samsung decided to use watch OS instead of tizen. Many more application options available.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best battery in watch ever
on June 14, 2026
Posted by: hpieme
[This review was collected as part of a promotion.] I have worn several smartwatches over the years, but the Samsung Galaxy Watch Ultra is in a league of its own. It is not just an accessory; it is the most robust, capable, and reliable piece of tech I have ever strapped to my wrist. After integrating it into my daily routine—from my intense gym sessions to tracking my overall health—it has proven to be the absolute best wearable purchase I have ever made.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I really enjoy my samsung watch ultra for me its the screen size that im looking for thanks again awesome!
Written by a customer while visiting Samsung US