Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,172 Reviews)
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
3
Same thing as my Original Galaxy Watch
on June 29, 2026
Posted by: GalaxyAI
[This review was collected as part of a promotion.] Galaxy AI
Nothing really new. I was hoping my wrist would notice the vibration more with the newer watch. I thought my older watch was vibrations were wearing out. Turns out it's exactly the same thing.
Nothing really new. I was hoping my wrist would notice the vibration more with the newer watch. I thought my older watch was vibrations were wearing out. Turns out it's exactly the same thing.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hello GalaxyAI,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. If your Galaxy Watch Ultra vibration feels too low, the fix is usually tweaking your settings to maximize duration and intensity. You can quickly adjust these in your watch settings or directly through your connected phone app to boost the feedback. You can adjust your vibration intensity and duration on your device by: From your Watch: Go to Settings > Sounds and vibration > Vibration. Set the duration to Long and the intensity to Strong. From your Phone: Open the Galaxy Wearable app > tap Watch settings > Sounds and vibration > Vibration, and set to Long and Strong. Please feel free to review the resources shared below to help resolve what you may be experiencing. If you have any questions or if you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung smart watch does not vibrate
https://www.samsung.com/us/support/troubleshooting/TSG01003096/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. If your Galaxy Watch Ultra vibration feels too low, the fix is usually tweaking your settings to maximize duration and intensity. You can quickly adjust these in your watch settings or directly through your connected phone app to boost the feedback. You can adjust your vibration intensity and duration on your device by: From your Watch: Go to Settings > Sounds and vibration > Vibration. Set the duration to Long and the intensity to Strong. From your Phone: Open the Galaxy Wearable app > tap Watch settings > Sounds and vibration > Vibration, and set to Long and Strong. Please feel free to review the resources shared below to help resolve what you may be experiencing. If you have any questions or if you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung smart watch does not vibrate
https://www.samsung.com/us/support/troubleshooting/TSG01003096/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch and look
on June 29, 2026
Posted by: Appaya
[This review was collected as part of a promotion.] Love to go always with watch. It's my personal trainer and keep alerts on want I have scheduled too.
Keep my sleep monitored and reports
Heart rate monitor and BP.
Heart rate monitor and BP.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Seems to do everything.
on June 29, 2026
Posted by: Bazza365
[This review was collected as part of a promotion.] Seamless connectivity to my Samsung S26 Ultra, the Samsung health app is very useful, wish it would actually alert when there's a low oxygen event like when I fall asleep without my CPAP on. Love the customization options for watch faces. Good Galaxy AI results and able to control music functions from the watch. Has all the great features like ti.er, alarm and stop watch.
Watch strap is comfortable, Watch face is hard wearing and durable. Charges quickly.
I would buy this product again if needed.
Watch strap is comfortable, Watch face is hard wearing and durable. Charges quickly.
I would buy this product again if needed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 2025 ultra
on June 29, 2026
Posted by: Wheeler
[This review was collected as part of a promotion.] My watch is the best I wear it every day at work and I work in the oil field I weld and grind with it on wash tanks acid tank with it on the only thing I dont do is sand blast with it on. It's the best watch ⌚️ out there with the new galaxy a I feature I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun and functional.
on June 29, 2026
Posted by: Holdaway3
[This review was collected as part of a promotion.] Ai is a cool feature and works with my sleeping bipap machine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than a watch
on June 29, 2026
Posted by: MrFixit
[This review was collected as part of a promotion.] This watch keeps track of all i do and if I set my phone down and get to far away my watch reminds me hallelujah.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My review of my Samsung watch
on June 29, 2026
Posted by: Coke2lady
[This review was collected as part of a promotion.] I got my watch when I got my new Samsung phone. I am elderly and wanted a watch that could detect if I fell and I would be able to call for help. The watch has been everything I wanted it for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The battery does not last
on June 29, 2026
Posted by: Dood1707
[This review was collected as part of a promotion.] The battery on this watch does not last 24 hours..
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Howdy Dood1707,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch Ultra. We value your insights as we continue to improve the performance and functionality of our product line. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch Ultra. We value your insights as we continue to improve the performance and functionality of our product line. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US