Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,172 Reviews)
Open Ratings Snapshot
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Great watch
on June 29, 2026
Posted by: Mbaker49
[This review was collected as part of a promotion.] I have really enjoyed how long the battery lasts since upgrading from the galaxy watch 3. Since I am disabled I dont have as much use for many of the watches other capabilities/features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best smartwatch I've ever owned.
on June 29, 2026
Posted by: Mikeandfanny
[This review was collected as part of a promotion.] The best thing I've ever owned, since I'm all Samsung. I just bought the Samsung S26 Ultra and the Watch Ultra, and my wife has the S26 and the Watch 8, and it's the best thing we've had in a long time. I've always been a Samsung fan, but the improvements have been exponential.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Android or nothing
on June 29, 2026
Posted by: Greydog6
[This review was collected as part of a promotion.] There are not enough great things to say about Galaxy phones. I will NEVER use anything else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ulta is the only way to go
on June 29, 2026
Posted by: Greydog6
[This review was collected as part of a promotion.] This watch is the best so far. Looks sleek and nice like fine time piece should. Incredibly durable and the battery lasts for days.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome watch!
on June 29, 2026
Posted by: MeMyselfandI
[This review was collected as part of a promotion.] I run a construction business and I am always doing hard, rough work. This watch has been through it all and it still works amazingly!!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Broken glface
on June 29, 2026
Posted by: Micaela
[This review was collected as part of a promotion.] After one week of owning the watch, I dropped it and the screen immediately chipped and cracked down the middle. I have not been able to use it for its purpose because of it. This is the biggest draw back and deterrence from recommending this watch.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 30, 2026
Howdy Micaela,
Thank you for finding the time to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your insights as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best watch waterproof best battery ava
on June 29, 2026
Posted by: Love2samsung
[This review was collected as part of a promotion.] I love this watch great watch great battery life good screen big sizeI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Watch Ultra Orange band
on June 29, 2026
Posted by: Ricco1021
[This review was collected as part of a promotion.] Owned my watch for 18 months.. So far not a scratch on it (I work outside in construction) and after I clean it.. Looks just like new. Battery will usually last me all daytime hours.. (at about 9 P.M i do put it to charge for the next day & Usually (every night) I put on my Watch 5 Pro for sleeping) And in the morning I just switch watches!. So far this has been a great arrangement (ie.. I always have a smart watch helping/tracking my health, and activities that way I can keep on using my phone screen and multi-tasking productively. Ai options would definitely save the day every day. Ohh.. MY WATCH WORKS WITH A FEW OF MY WORK GLOVES STILL ON.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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