Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,045 Reviews)
Open Ratings Snapshot
Rating breakdown 3,045 reviews
5 Stars
2,621
4 Stars
305
3 Stars
70
2 Stars
30
1 Star
19
90%of customers recommend this product. 
(
245 out of 272
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Easy to use, great features and looks amazing.
on June 29, 2026
Posted by: Ogre78
[This review was collected as part of a promotion.] The Galaxy AI is simplistic. I mostly use the watch for health. Step tracker, heart rate and sleep.
I am expanding my usage to other apps and messaging.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has great features
on June 29, 2026
Posted by: Speedy04178
[This review was collected as part of a promotion.] I like how the watch seems more like the phone than I've had in the past watch that lasted me 10 years. I hope that this watch possibly that's me just as long or that more and better features come out and I am able to upgrade. I love the fact that if I leave my phone home it has a cellular on it so that I can still receive my calls that I will miss having my phone at home. The other thing is the assistant having it on the watch is such a great feature not only that but working it like as the phone does including apps that are open and being able to close them all at once also having multitasking is great on the watch too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has great features
on June 29, 2026
Posted by: Speedy04178
[This review was collected as part of a promotion.] I like how the watch seems more like the phone than I've had in the past watch that lasted me 10 years. I hope that this watch possibly that's me just as long or that more and better features come out and I am able to upgrade. I love the fact that if I leave my phone home it has a cellular on it so that I can still receive my calls that I will miss having my phone at home. The other thing is the assistant having it on the watch is such a great feature not only that but working it like as the phone does including apps that are open and being able to close them all at once also having multitasking is great on the watch too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has great features
on June 29, 2026
Posted by: Speedy04178
[This review was collected as part of a promotion.] I like how the watch seems more like the phone than I've had in the past watch that lasted me 10 years. I hope that this watch possibly that's me just as long or that more and better features come out and I am able to upgrade. I love the fact that if I leave my phone home it has a cellular on it so that I can still receive my calls that I will miss having my phone at home. The other thing is the assistant having it on the watch is such a great feature not only that but working it like as the phone does including apps that are open and being able to close them all at once also having multitasking is great on the watch too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Connected Galaxy
on June 29, 2026
Posted by: Repentless214
[This review was collected as part of a promotion.] I was skeptical on wearables. I will admit, however, since my health issues, this added piece of technology has helped keep track of vital statistics that are pertinent to maintaining good health. With the added help from the Galaxy AI, it keeps me on track with my schedules and appointments. Using this Ultra watch, it has made keeping up on calendar events seamless and smooth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ease of setup
on June 29, 2026
Posted by: DGH1720
[This review was collected as part of a promotion.] Right out of the box I knew the Ultra would be easy setup. Band went on with 2 clicks. Direct connection to my phone downloaded everything I needed. I did use Galaxy AI to learn how ro set up the blood pressure function.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pleased with this watch
on June 29, 2026
Posted by: NOYB74
[This review was collected as part of a promotion.] Overall, I am pleased with this watch. The battery life beats all of the previous versions. The face size is great. I sometimes question the accuracy of the heartbeat tracking. It can be a bit overwhelming to learn its capabilities. I have not yet used the Galaxy AI functionality.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on June 29, 2026
Posted by: Greatwatch
[This review was collected as part of a promotion.] It's been a great watch, battery life is good and it tracks my sleep and work outs, very happy with it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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