Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,045 Reviews)
Open Ratings Snapshot
Rating breakdown 3,045 reviews
5 Stars
2,621
4 Stars
305
3 Stars
70
2 Stars
30
1 Star
19
90%of customers recommend this product. 
(
245 out of 272
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Whoa! Delightful
on July 13, 2026
Posted by: Kevster7
[This review was collected as part of a promotion.] Thus watch ultra goes beyond what I thought could be in features in a watch. The huge display, fluid motion, & long battery life alone should make most people switch from other inferior brands.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stylish, Bold and Modern
on July 7, 2026
Posted by: Juaboo
[This review was collected as part of a promotion.] I Love this watch, it is everything I need a watch to be. It monitors my activity, as a hairdresser I can answer and hang up the phone with a twist of the wrist. And it is stylish and versatile with a Band change, I love how big it is, and it's with the time Bold and perfect when I need a little AI assistance. Great Watch!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 9, 2026
Hello there Juaboo,
Thanks for taking the opportunity to share your sentiments with us regarding your recent experience using the Samsung Galaxy Watch Ultra. It's wonderful to hear how much you've been enjoying the functionality and performance offered with the integration of your Galaxy Watch Ultra into your lifestyle. Staying connected to what matters most is incredibly easy with your Galaxy Watch Ultra. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support at your leisure. Thanks for choosing Samsung!
- Debra

Samsung Support
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Warranty Information
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Facebook Messenger
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X Messages
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Samsung Community
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Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice and comfortable on my wrist!
on July 7, 2026
Posted by: IrwinF
[This review was collected as part of a promotion.] I have been wearing this watch for a few months now. At first, I thought it felt a bit large, but I quickly got used to it and now it fits perfectly on my wrist. I am really impressed with how robust it is; it has taken a few hits and still looks practically perfect.
I've used it while cycling and swimming, and the waterlock feature worked flawlessly. It feels really solid, and to be honest, the watch has exceeded my expectations. It reminds me a bit of the classic watches, but completely reinvented. I really like it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice and comfortable on my wrist!
on July 7, 2026
Posted by: IrwinF
[This review was collected as part of a promotion.] I have been wearing this watch for a few months now. At first, I thought it felt a bit large, but I quickly got used to it and now it fits perfectly on my wrist. I am really impressed with how robust it is; it has taken a few hits and still looks practically perfect.
I've used it while cycling and swimming, and the waterlock feature worked flawlessly. It feels really solid, and to be honest, the watch has exceeded my expectations. It reminds me a bit of the classic watches, but completely reinvented. I really like it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice and comfortable on my wrist!
on July 7, 2026
Posted by: IrwinF
[This review was collected as part of a promotion.] I have been wearing this watch for a few months now. At first, I thought it felt a bit large, but I quickly got used to it and now it fits perfectly on my wrist. I am really impressed with how robust it is; it has taken a few hits and still looks practically perfect.
I've used it while cycling and swimming, and the waterlock feature worked flawlessly. It feels really solid, and to be honest, the watch has exceeded my expectations. It reminds me a bit of the classic watches, but completely reinvented. I really like it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch. Perfect size, bright screen long use
on July 6, 2026
Posted by: Jangnano
[This review was collected as part of a promotion.] I love my Galaxy watch ultra. It has a bright screen, the size of the watch is perfect for my arm and the brightness is wonderful. From really time reading to hiking and exercise tracking it does it all. It integrated with gym fitness equipment for easy quick starting. There are several exercise options to track and tons of customization settings. The battery lasts forever and the quick charger gets me back going quickly. Highly recommend this watch!
Galaxy ai integration to the watch is seamless. Have a question about a random thought or want to set an alarm? Galaxy ai is there and ready to go. It's wonderful and makes life so simple.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feature packed technology you can wear!
on July 6, 2026
Posted by: BBRIK
from Southeast US
Verified Purchase:Yes
Galaxy Watch Ultra 2025 stands out for its exceptional comfort despite it being a 47mm device on your wrist, thanks to its lightweight build and ergonomic strap design. I’m really enjoying the robust health tracking features, especially the advanced heart monitoring, sleep insights, stress analysis, and improved workout detection. In comparison to the Fitbit Sense 2, the accuracy of the health tracking was very similar, except that the Galaxy tracks much more useful data. It’s a versatile companion for everyday use and intense training. Battery life is about 1.5 days for me with constant use. Recharging from about 20-30% takes only about 30 minutes though. Overall, it’s a polished, feature-rich smartwatch that balances comfort, performance, and reliability extremely well. If you want a device that can track all of the health data you could ever need, this is the watch for you.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Watch is great App ruins it.
on July 3, 2026
Posted by: Paratrooper Rick
Expertise:Expert
The watch itself is great, the app that goes with it ruins it. I am switch back to Garmin for a more focused app that lets me see my runs, sleep, and other metrics without an AI pushing me to exercise harder when I have already run 4 miles that day. i don't care for the BLOAT in the app. Also, why a picture of a female runner on the app icon, men use this watch too. I was wrong to leave Garmin and I will correct that.
Features
1 out of 5
1
Performance
5 out of 5
5
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, July 6, 2026
Salutations Paratrooper Rick,
Thank you for reaching out to share your candor with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your thoughts as we continue to make improvements on our product line to suit the needs of our customer base. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
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