Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,172 Reviews)
Open Ratings Snapshot
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
1 out of 5
1
Expensive with short battery life
on August 10, 2026
Posted by: Barbor
[This review was collected as part of a promotion.] The watch cost too much for features. Short battery life
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 11, 2026
Good day Barbor,
Thanks for taking the time to provide your insights with us regarding your experience using the Samsung Galaxy Watch Ultra. Your insights provide valuable critiques that will assist us with improving our product line to best align with your needs. Samsung offers a 12-month warranty on your Galaxy Watch Ultra for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery can last up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life, please take a look at "Reduced battery life on your Samsung smart watch" to help resolve what you've described to be experiencing your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra watch wearer!
on August 10, 2026
Posted by: Chefdboi
[This review was collected as part of a promotion.] Glad i chose the watch ultra when i swit hed back to Samsung! The size and comfortability is just 2 of the many reasons i love my watch ultra!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great addition to Samsung watches
on August 10, 2026
Posted by: BWanderz
[This review was collected as part of a promotion.] I've had the Samsung Active Watch 2, the Watch Series 3, Samsung 4 and 5 pro and the Ultra is amazing - the battery life, the additional sensors for sleeping activities for cycling and hiking - looking forward for Ultra 2
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch ultra 2025
on August 10, 2026
Posted by: BIGMANOKC
[This review was collected as part of a promotion.] Awesome watch. Wear it everyday. Also have a data plan so no need to take my phone everywhere.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the my Galaxy ultra
on August 10, 2026
Posted by: 1226272
[This review was collected as part of a promotion.] This is a big upgrade from my Galaxy 4 classic, better battery, better looking and faster than the old one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features with this watch
on August 10, 2026
Posted by: Great2buy
[This review was collected as part of a promotion.] I chose the samsung watch do to the great features and ease of use. It was a great updated watch compared to the original samsung watch I owned before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The galaxy ultra watch is the way to go!!
on August 10, 2026
Posted by: Njb1776
[This review was collected as part of a promotion.] I chose the Galaxy Watch Ultra because I wanted something that was durable but still had all the features I wanted from a smartwatch. So far I’ve been really happy with it. The screen looks great, it’s fast and responsive, and the battery life has been better than I expected.
I also like how well it works with my Galaxy phone. Everything connects easily and the notifications, fitness tracking, and other features have all worked really well. The watch is a little bigger than most smartwatches, but I actually like the size and how solid it feels.
Overall, I’m really glad I went with the Galaxy Watch Ultra. It feels like a premium watch and I’d definitely recommend it to anyone looking for a good Android smartwatch
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy literally saved my life
on August 10, 2026
Posted by: RailroadShaggy
[This review was collected as part of a promotion.] I chose my current Galaxy watch Ultra 2025 to replace my aging Galaxy watch 4. This is my fifth Galaxy wearable, I've been trying to keep track of my health for a long time, starting with the Gear S watch about 12 years ago. Last october, my Galaxy watch literally saved my life and made a huge difference, I had been coming down with all kinds of random health issues and my watch alerted me to possible severe obstructive sleep apnea, I ignored it the first time as my wife said you don't snore you're a very quiet sleeper, so I figured that there was no truth to it. A year later I finally told my doctor about it as my watch had alerted again to severe sleep apnea, I went and had the sleep study turns out I suffered over 78 events an hour where I stopped breathing. I started CPAP therapy in December it's now August, and most of my health issues have resolved. If it hadn't been for the fact that I chose Galaxy wearables, there's a good chance I could be in very serious condition by now. Thank you Samsung galaxy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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