Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,172 Reviews)
Open Ratings Snapshot
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Awesomeness
on July 28, 2025
Posted by: Brian2tablet
[This review was collected as part of a promotion.] What a tablet,bright colors fast,can use as a computer or watch movies or whatever else great tablet
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Watch Gets hot
on July 28, 2025
Posted by: D0gfan68
[This review was collected as part of a promotion.] The AI seams nice and helpful, but the bottom of the watch gets hot 🔥 if you wear it to long. If you don't have it on battery saver it doesn't last long.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 31, 2025
Good day D0gfan68,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn some awesome tips on maintaining your device within its perfect temperature threshold to avoid the possibility of overheating. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. If you would like to share any other feedback with us or if you would like any further assistance after reviewing the resources shared, please feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on July 28, 2025
Posted by: Jasonr
[This review was collected as part of a promotion.] Definitely working on improving devices at Samsung this year!!! Looking forward to all of the new software!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best release to date!
on July 28, 2025
Posted by: Yoder2
[This review was collected as part of a promotion.] The Samsung Ultra watch is insane with its battery life. If you want quick responses and notifications that are easy to read via the massive screen, this is it! I have tried every smart watch company and you can not match the Samsung Ultra. Customizing this watch is so easy. There are so many cases and bands, backgrounds, its awesome. The health benefits are far far superior over its counter parts. It's a must have!!!! Even works with Apple.!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it!!!!!
on July 28, 2025
Posted by: Amy22373
[This review was collected as part of a promotion.] Love my watch ultra! Wow! Nice watch!!!!! Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Mejor dispositivo creado Samsung
on July 28, 2025
Posted by: Thebest10
[This review was collected as part of a promotion.] Excelente dispositivo super confiable responde a todas las prestaciones y super elegante
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesomeness
on July 28, 2025
Posted by: Brian2awsome
[This review was collected as part of a promotion.] I can track it all,steps whatever,sleep its so great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Watch Ultra Is a Game Changer
on July 28, 2025
Posted by: WatchKing23
[This review was collected as part of a promotion.] The Galaxy Watch Ultra with Galaxy AI has completely changed how I manage my day—from fitness tracking to focused productivity. The AI features are shockingly helpful. I get personalized health insights, smart workout suggestions, and accurate sleep tracking that helps me improve recovery after intense days.
I use my Galaxy Watch Ultra daily for fitness, work, and staying connected. Whether I’m walking, attending class, or prepping for performances, the smart notifications and battery life keep me covered. Streaming music during workouts is seamless, and the durability of this watch is top-tier—it’s taken a few knocks and still looks flawless.
The Galaxy AI even analyzes my stress levels and recommends breathing exercises or breaks, which has genuinely helped my well-being. This isn’t just a smartwatch—it’s a life assistant on my wrist.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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