Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,172 Reviews)
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
Great watch, long battery, Ai works flawlessly.
on July 28, 2025
Posted by: Malificus
[This review was collected as part of a promotion.] I use my watch for both personal and business related activities. Email, text, calls all are smooth and clear. The Galaxy Ai has worked flawlessly and has a great battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top tier ultra features
on July 28, 2025
Posted by: CCC2454
[This review was collected as part of a promotion.] My Galaxy Watch ultra is admittedly just an all around Great watch device. Also, it assist me on a day to day basis, with notifications in health metrics and durability. Battery life, is also quite good.
And features are very plentiful., it is a device that i've come to not be able to do without.
And features are very plentiful., it is a device that i've come to not be able to do without.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have heard good things and would like to get one
on July 28, 2025
Posted by: At2478
[This review was collected as part of a promotion.] The products that I have are a samsung phone with i use also for school and very useful for educational purposes wirh help me to strive to getting my degree.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New possibilities...
on July 28, 2025
Posted by: Jackallog
[This review was collected as part of a promotion.] Loaded with new futures , and slick design my watch ultra is best workout buddy as partner in casual days, with last software update you have access to powerful tool witch can help you build a better health
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good watch but a big disappointment
on July 28, 2025
Posted by: brosduty88
[This review was collected as part of a promotion.] I bought this watch and features are good. Battery is descent around 2 and a half day with basically everything on except AOD. I came from watches that battery last around 10 days but they don't have all this features, this is basically a phone on the wrist so comparing 2 and a half day is OK. The aspect and style I really enjoy it. My biggest issue is that this phone is stated as a waterproof and you got in a swimming pool of 4 feet of depth and watch never got on again. A watch that I bought just 1 month. Just a month and is dead despite the fact that is waterproof. Never had an issue in this aspect with my other brands watches. So is a big disappoint. I'm just thinking if I buy again or not. Like the features but I don't know if is worth the risk.
Value
2
Response from Samsung USBy R&R Team, July 31, 2025
Hi Brosduty88,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch Ultra is not impervious to water damage, however, it is water and dust resistant based on an 10 ATM + IP68 / MIL-STD-810H water resistance rating. Your Samsung smart watch is always ready for a dip. Just make sure you turn on Water lock mode to prevent accidental touches on your screen. It will also prevent you from accidentally activating your watch with a wake-up gesture while you're swimming. If you would like to share any other feedback with us or if you would like any further assistance after reviewing the resources shared, please feel free to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch Ultra is not impervious to water damage, however, it is water and dust resistant based on an 10 ATM + IP68 / MIL-STD-810H water resistance rating. Your Samsung smart watch is always ready for a dip. Just make sure you turn on Water lock mode to prevent accidental touches on your screen. It will also prevent you from accidentally activating your watch with a wake-up gesture while you're swimming. If you would like to share any other feedback with us or if you would like any further assistance after reviewing the resources shared, please feel free to contact Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente
on July 28, 2025
Posted by: Lazlima
[This review was collected as part of a promotion.] Muy bueno me gusta mucho útil y sensillo lo volvería a comprar
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent call response.
on July 28, 2025
Posted by: Almapi91
[This review was collected as part of a promotion.] This device has excellent call and message response service; thanks to artificial intelligence, I can respond more quickly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch for all of my health needs.
on July 28, 2025
Posted by: Millzernaught
[This review was collected as part of a promotion.] This Galaxy Watch Ultra serves every purpose for my health needs that I could use as well as great function including aiThis Galaxy Watch Ultra serves every purpose for my health needs that I could use as well as has great function, including AI
Value
5
Written by a customer while visiting Samsung US