Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,172 Reviews)
Open Ratings Snapshot
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
This product its amazing
on August 4, 2025
Posted by: Waleed
[This review was collected as part of a promotion.] I like this watch its a perfect strong good future i like the last update with the AI options its great thank u samsung to make the live eazy more n more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the screen quality and crisp transitions.
on August 4, 2025
Posted by: Schmidtyz24
[This review was collected as part of a promotion.] Watch is great when on the go and traveling. Love using the maps/directions feature where I can keep my phone in my pocket securesd, while walking. Love the speaker feature as it does come in handy at times. The new AI is excellent! Love being able to ask it questions. Overall solid build quality and battery life. Would recommend to others.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 4, 2025
Posted by: Jwallace
[This review was collected as part of a promotion.] I use my watch every day to answer calls send messages
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This watch is awesome
on August 4, 2025
Posted by: Transporter1
[This review was collected as part of a promotion.] I love the many features this watch has to offer,AI is great to have not only on my phone but watch as well. The style of the watch is very nice and well put together. Might be the last smart watch I'll ever buy
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Finally a smart watch I actually use
on August 4, 2025
Posted by: Jarrod117
[This review was collected as part of a promotion.] I started buying Galaxy watches just for the tech aspect. They were cool to have, but honestly I didn’t use them much day to day. The Galaxy Watch Ultra changed that completely. This one is actually useful and makes a real difference in how I stay connected and organized.
The screen is bigger, brighter, and finally feels like something I can use comfortably. The keyboard is a nice size for my fingers, which makes replying to messages quick and easy without pulling out my phone. Notifications, calls, and apps all work seamlessly, and it feels like a natural extension of my Galaxy Fold 7.
Galaxy AI is another big win. Even though I’m not a tech expert, it’s simple to understand and helps with everything from health tracking to reminders and quick info on the go. This watch has gone from being just a piece of tech to something I actually rely on every day.
The Galaxy Watch Ultra is by far the first smartwatch that feels practical, powerful, and truly built for real-world use. I can’t see myself going back to anything else even though I missed the spinning bezel.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT WATCH DOES EVERYTHING
on August 4, 2025
Posted by: 00009LR
[This review was collected as part of a promotion.] I would recommend this watch it can make calls and receive even if you leave your phone It's a phone and watch its like having a DICK TRACY WATCH
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for the money
on August 4, 2025
Posted by: RomanofBahrain
[This review was collected as part of a promotion.] My galaxy ultra watch is a daily wear. I love the features and it goes with my S24 ultra phone well. Its a must have!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Bad ROI
on August 4, 2025
Posted by: Tech junkie
from California
Expertise:Expert
Such a waste of money. Returning. Did not come with q charger. Had to buy one. Its still glitch software. Still gets "hung up" on basic use of control of software. 64gb of storage is absolutely useless. No glucose monitoring. Why would I need Cm accuracy for gps on a watch.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 5, 2025
Howdy Tech junkie,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra box includes: 1. Galaxy Watch Ultra, 2. Wireless Charger. The Galaxy Watch Ultra is a phenomenal option for those who value its rugged design, strong performance, and comprehensive feature set which includes unsurpassed health and fitness tracking along with seamless integration with the Galaxy ecosystem, and long battery life. The Galaxy Watch Ultra offers advanced health tracking features like a Vascular Load score that estimates stress on the cardiovascular system, a Running Coach for personalized training, and an Antioxidant Index that measures carotenoid levels. This device also provides detailed sleep tracking and an AI-powered Energy Score that assesses both physical and mental energy levels. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
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Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
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