Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,045 Reviews)
Rating breakdown 3,045 reviews
5 Stars
2,621
4 Stars
305
3 Stars
70
2 Stars
30
1 Star
19
90%of customers recommend this product.
(
245 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
2
Bad ROI
on August 4, 2025
Posted by: Tech junkie
from California
Expertise:Expert
Such a waste of money. Returning. Did not come with q charger. Had to buy one. Its still glitch software. Still gets "hung up" on basic use of control of software. 64gb of storage is absolutely useless. No glucose monitoring. Why would I need Cm accuracy for gps on a watch.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 5, 2025
Howdy Tech junkie,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra box includes: 1. Galaxy Watch Ultra, 2. Wireless Charger. The Galaxy Watch Ultra is a phenomenal option for those who value its rugged design, strong performance, and comprehensive feature set which includes unsurpassed health and fitness tracking along with seamless integration with the Galaxy ecosystem, and long battery life. The Galaxy Watch Ultra offers advanced health tracking features like a Vascular Load score that estimates stress on the cardiovascular system, a Running Coach for personalized training, and an Antioxidant Index that measures carotenoid levels. This device also provides detailed sleep tracking and an AI-powered Energy Score that assesses both physical and mental energy levels. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra box includes: 1. Galaxy Watch Ultra, 2. Wireless Charger. The Galaxy Watch Ultra is a phenomenal option for those who value its rugged design, strong performance, and comprehensive feature set which includes unsurpassed health and fitness tracking along with seamless integration with the Galaxy ecosystem, and long battery life. The Galaxy Watch Ultra offers advanced health tracking features like a Vascular Load score that estimates stress on the cardiovascular system, a Running Coach for personalized training, and an Antioxidant Index that measures carotenoid levels. This device also provides detailed sleep tracking and an AI-powered Energy Score that assesses both physical and mental energy levels. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Watch Ultra: GAMECHANGER
on August 4, 2025
Posted by: UltraFan
[This review was collected as part of a promotion.] So after a long wait, I bought the Watch Ultra with the expectation that it closely tracks my daily steps and other workout metrics. I really like the new activity section that it lets me select a set of a workout activities. The measurements and tracking are quite accurate - i ha e compared the details on the Watch and the treadmill.
Galaxy AI helps analyze the results and suggest tweaks. I have just started using it so lot more to discover.
Galaxy AI helps analyze the results and suggest tweaks. I have just started using it so lot more to discover.
All in all great purchase. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY EATCH EPIC
on August 4, 2025
Posted by: Wolf13
[This review was collected as part of a promotion.] Love my galaxy watch imna nrw watch user and I honestly can see myself being as productive with out it i excel at my job when im able to be hands free which i use my s25 ultra for most of the heavy liftimg but i can communicate with team memebers and still use other tools when im using my Galaxy Watch Ultra and if I have any any quick questions, I need answering Galaxy AI is there to take care of that. Everyone needs a Galaxy Watch ultra.
To be the most efficient version of themselves possible.
To be the most efficient version of themselves possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera, Galaxy AI, Best Zoom, Great Technology
on August 4, 2025
Posted by: SandyC
[This review was collected as part of a promotion.] My Galaxy S25 Ultra is exceptional. O am a super fan of Samsung. I love the camera, everything is good. And the autonomy of the battery. Best picture, best zoom, and also great technology AI.
The morning briefing is a good recap to make a daily plan.
The morning briefing is a good recap to make a daily plan.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it my Galaxy Ultra Watch!
on August 4, 2025
Posted by: FbSamsungFan28
[This review was collected as part of a promotion.] So far, my Galaxy Ultra Watch has been incredibly useful for keeping track of my health. The AI features are especially helpful, it sends gentle reminders to move or take a break, particularly when it senses I’ve been inactive for a while. I really appreciate the special tools like the built-in light and the advanced health tracking features, which support my wellness goals and help me stay on track. There are still many features I haven’t fully explored yet, but I’m already impressed. I love the design and the strap—it’s much more comfortable than previous models and has a sleek, elegant look despite all the sport-focused functions.
I highly recommend this watch!
I highly recommend this watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch I have bought.
on August 4, 2025
Posted by: Recon270
[This review was collected as part of a promotion.] I have used fossil watches, Apple watches, off brand watches, and it doesn't compare it to the new galaxy watch. I use it every day to track my fitness, and I use the Galaxy AI for the voice to text to text my family and questions that I have and it always responds fast and accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Watch great!
on August 4, 2025
Posted by: GoBucks
[This review was collected as part of a promotion.] Watch awesome! Gemini AI Assistant smooth & very helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch.
on August 4, 2025
Posted by: MAL786
[This review was collected as part of a promotion.] I use my watch for work and social use. I love how I'm able to modify my watch faces.
Value
5
Written by a customer while visiting Samsung US