Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,172 Reviews)
Open Ratings Snapshot
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Samsung Galaxy Ultra Watch
on August 22, 2025
Posted by: StarMetal
[This review was collected as part of a promotion.] I'd like to start saying that the Ultra Watch is totally awesome. From its size down to its software. Its the biggest of all the watches. Its processing power and even its ram and most definitely it's battery. Its why I went from the galaxy 6 classic to the Ultra was because of the battery. The Watch does a great job of keeping track of my A-fib. Being a first responder that's a real big plus. I got the LTE version so if I do so happen to leave my phone behind on a call I have the power to still make calls. I've only had it a few days and haven't got to learn everything about my new side kick just yet but im sure I'm going to have a great experience with it. I'll do more reviews as time goes on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smart watch by far
on August 21, 2025
Posted by: Megaroeny
[This review was collected as part of a promotion.] I recently got my hands on the new watch, and I have to say, I'm blown away! The battery life is absolutely insane; I can go for days without charging it. Plus, the design is super stylish and fits perfectly on my wrist. It's honestly the best smartwatch I've ever owned, and I highly recommend it to anyone looking for a upgrade. I love that I can get a wrist band adapterfor my bands.
I'm super excited about how Samsung has integrated AI into its latest features! I find that the AI-powered photo editing is a total game-changer, making my pictures look professionally done with just a few taps. Also, the real-time translation is incredibly useful when I travel or my local Spanish speaking folks, helping me communicate with locals in a breeze. Honestly, these AI features save me so much time and effort every day, making my phone experience so much smoother.I can't wait to see what other innovative AI advancements they come up with next!
It's a game changer, and I'm loving every moment with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch
on August 21, 2025
Posted by: Thedbx3
[This review was collected as part of a promotion.] Love that I can use Galaxy AI on my watch to help translate
Battery could be much better, i keep battery saver mode on and get like 3-4 days as just a step counter and clock/date
Band is nice but being allergic to that material I had to change
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This watch is absolutely amazing
on August 21, 2025
Posted by: Chemikal
[This review was collected as part of a promotion.] My device was great for playing games and making calls and texting!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is futuristic and the best
on August 21, 2025
Posted by: Lovesamsung2003
[This review was collected as part of a promotion.] The Samsung Galaxy Watch Ultra has completely changed the way I manage my daily life. It's not just a watch-it's a futuristic device powered by Galaxy AI that feels like having a personal assistant on my wrist.
I use it every day for fitness tracking, streaming music duτιng workοuέs, αmd steging on top of notifications while I'm at work or school. The health features are next-level: real-time heart rate, stress management, sleep tracking, and even detailed workout coaching. It helps me stay consistent and motivated with my fitness goals.Galaxy AI makes everything smarter. I can ask for quick translations, get advanced su99estions, απd maτage my schedule with ease. The watch also connects seamlessly with my Galaxy phone, so I can answer calls, reply to texts, and even control my music or smart home devices without pulling out my phone.
What makes the Galaxy Watch Ultra stand out is its premium design and durability. The battery life is excellent for such a powerful device, and the screen is bright and clear even outdoors. It truly feels futuristic and the best smartwatch I've ever used.
I recommend it to anyone who wants the perfect balance of style, performance, and smart technology. The Galaxy Watch Ultra is not just a gadget-it's a lifestyle upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this watch , stylish and has everything
on August 21, 2025
Posted by: Samsungfanseriously
[This review was collected as part of a promotion.] Stylish and fully featured, love AI featured , battery life and the ease of changing bands and faces to match what I dress
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The current features are excellent , but I want mo
on August 21, 2025
Posted by: CompetitionRocks
[This review was collected as part of a promotion.] The integration needs be on par with Apple. I wear both Apple watch and Samsung watch on a day to day basis. I feel i use more Apple watch than Samsung one. For example, I can use my Apple watch to control my vehicle, my garage door and my community gate which is very convenient. It doesn't matter how the number on paper looks. For me if it can make my life easier that is a good product. I need a product that not only does health, time and calls I need more.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 27, 2025
Hi there CompetitionRocks,
Thank you for reaching out to share your experience using the Samsung Galaxy Watch Ultra with us. We value your sentiments as we continue to work towards improving the performance and functionality of our product line. The Galaxy Watch Ultra offers a durable titanium build, BioActive Sensor for health tracking (heart rate, blood oxygen, ECG), a new 3nm processor, and a powerful battery lasting up to 100 hours. It also features dual-frequency GPS for accurate location, support for Galaxy AI features for advanced health insights, and advanced durability with resistance to extreme temperatures, altitude, and water pressure. The Watch Ultra can control many aspects of your life, primarily through the Samsung SmartThings app and integration with your Galaxy smartphone. This allows you to manage smart home devices, control your phone, and perform routine actions from your wrist. Feel free to check out the resources shared below to learn more. If you have any questions for us or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Set up SmartThings on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002642/
Add and manage devices and appliances in SmartThings
https://www.samsung.com/us/support/answer/ANS10002639/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has a lot of things
on August 21, 2025
Posted by: Nelson
[This review was collected as part of a promotion.] I love my Galaxy Ultra Watch! Galaxy AI helps me stay organized, track my fitness, and even manage work tasks. The battery life is great, and it’s perfect for streaming music, workouts, and daily health tracking.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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