Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,172 Reviews)
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Posted by: Drew
from Space Coast, FL
Expertise:Beginner
Verified Purchase:Yes
I bought this watch to get push notifications sent to it for my 2FA that's work related to make it easier for me. The one I use for work isn't available for the watch, go figure....battery life is not good. 50% used in a single day and I barely touch the watch during the day.
I would recommend this to a friend!
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Howdy Drew,
Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy Watch Ultra is not receiving your work app notifications, please make sure that the app is enabled for notifications in the Galaxy Wearable app. Also disable Do Not Disturb mode on both your phone and watch. Then ensure they are properly connected via Bluetooth and that your work profile notifications are enabled in the phone settings. Feel free to restart your phone and watch afterward, check for software updates, and clear the cache for the Galaxy Wearable app. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours of battery life without Power Saving mode, and up to 48 hours in Exercise power saving mode. This is based on typical usage so results may vary. There are various reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. Please do not hesitate to review the resources provided below to help resolve what you've described to be experiencing with your device. Afterward, reach out to Samsung Support if you have questions or if you would like any further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we strive to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy Watch Ultra is not receiving your work app notifications, please make sure that the app is enabled for notifications in the Galaxy Wearable app. Also disable Do Not Disturb mode on both your phone and watch. Then ensure they are properly connected via Bluetooth and that your work profile notifications are enabled in the phone settings. Feel free to restart your phone and watch afterward, check for software updates, and clear the cache for the Galaxy Wearable app. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours of battery life without Power Saving mode, and up to 48 hours in Exercise power saving mode. This is based on typical usage so results may vary. There are various reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. Please do not hesitate to review the resources provided below to help resolve what you've described to be experiencing with your device. Afterward, reach out to Samsung Support if you have questions or if you would like any further assistance. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Diego P
from Philadelphia PA
Expertise:Intermediate
Verified Purchase:Yes
This watch is so amazing it has all the features that you can imagine , besides is beautiful and elegant, highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Landover maryland
Expertise:Expert
Verified Purchase:Yes
Loving the watch but the battery life is not better than my previous galaxy watch ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Timp
from Dallas
Expertise:Intermediate
Verified Purchase:Yes
I love the new model
I was on beta on ultra 7 and my battery was very laggy. No problems at all!
I was on beta on ultra 7 and my battery was very laggy. No problems at all!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rich
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
So far I have thoroughly enjoyed my new ultra. I does everything I need it to do.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jason
Verified Purchase:Yes
Love this watch. Upgraded from my watch 7. Nothing can compair to this watch.
Written by a customer while visiting Samsung US
Posted by: Neku
Verified Purchase:Yes
Loved it, best watch ever. Always been a samsung fan and this cemented it further.
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch with amazing health features
on August 25, 2025
Posted by: MailmanEd
[This review was collected as part of a promotion.] At first I wasn't too sure if this . But after a month of daily use I can say that I definitely love this watch. I am a mailman so this watch has helped keep track of all my steps, alters me when I am getting too stressed and even reminds me to stay hydrated! The ultra has great features like monitoring my vascular load, ratung the quality of my sleep, and one of its newer features that measures antioxidant levels has helped me make some health changes. Overall I love this watch and it's very tough too as I use it everyday outdoors and still doesn't have a scratch on it.
Value
5
Written by a customer while visiting Samsung US