Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,172 Reviews)
Open Ratings Snapshot
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Awesome
on August 26, 2025
Posted by: Mark
from Houston Texas
Expertise:Intermediate
Verified Purchase:Yes
Love the large watch face and the wide watch bands.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy watch ultra
on August 26, 2025
Posted by: Anonymous
from Macon Georgia
Expertise:Intermediate
I have this watch in grey and orange band. Almost 3 days of normal battery life! 🤯
Easy and inexpensive watch faces, it's great! 👍🏿
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on August 26, 2025
Posted by: Anonymous
from Rgv, Texas l
Expertise:Intermediate
Verified Purchase:Yes
So far so good. I enjoy how responsive and smooth it is. My galaxy watch 5 would lag alot. The only current issue I have, is the action button. I found that I have to flip the watch to the opposite side of my wrist because I keep pausing my workouts if I have it sitting the actual way I wear it on my wrist
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just Yes.
on August 26, 2025
Posted by: Anonymous
from Chicago Il
Expertise:Expert
Verified Purchase:Yes
The quality, the helpful insights into health and sleep, the synchronization! Yes. Plain and simple.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful and smart
on August 26, 2025
Posted by: Rosey69
from Pt. Pleasant,WV
Expertise:Intermediate
Verified Purchase:Yes
Live the watch and all of the features to include AI
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good, not great
on August 26, 2025
Posted by: dhype
from Orange, Ca
Expertise:Intermediate
Verified Purchase:Yes
Good upgrade from my previous watch, but certain functions don't work well. The improved battery life was the biggest draw and has been wonderful. I can finally wear it to bed after wearing it all day. I was looking forward to finally being able to use the sleep tracking feature, but it just won't work properly. It doesn't detect that I fell asleep and I have to put in the hours manually. Another function that doesn't seem to work properly is the timer. I don't get any notification that the timer is done. No sounds, no vibration. I've checked the settings and allowed apps... I can't find anything that would prevent it from notifying that the timer is done. Overall useful and great to use, but the misfunctions are annoying and I need them.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 27, 2025
Good day Dhype,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your thoughts as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Samsung Health app on your Wear OS Galaxy watch can track your sleep. If it's displaying an error or not accurately portraying the details, you may be able to fix it by enabling and disabling power saving mode. Please take a moment to review the resources shared below to help resolve what you've described to be experiencing with your Galaxy Watch Ultra features. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Galaxy Watch is not tracking sleep data correctly
https://www.samsung.com/us/support/troubleshoot/TSG10004960/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003657/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on August 26, 2025
Posted by: J Haase
from Anchorage Alaska
Expertise:Intermediate
Verified Purchase:Yes
Much quicker and more intuitive then my watch 5 pro. Good battery life, brighter screen, and louder sound . So far I love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Smartwatch – Worth Every Penny!
on August 26, 2025
Posted by: Anonymous
from Honolulu HI
Expertise:Beginner
Verified Purchase:Yes
I recently upgraded to the Samsung Galaxy Watch Ultra, and I couldn’t be happier with my decision. The watch feels premium, solid, and stylish on the wrist, perfectly balancing durability with a sleek design. The bright and vibrant display is crystal clear, even under direct sunlight, and the customizable watch faces give it a personal touch.
Performance is lightning fast—apps open instantly, navigation is smooth, and notifications sync perfectly with my phone. The health and fitness tracking features are incredibly accurate, from heart rate monitoring to sleep analysis, and I love how it motivates me to stay active throughout the day. The GPS is spot-on, making outdoor workouts reliable and enjoyable.
Battery life is another highlight. Even with heavy use, it lasts impressively long, and when it’s time to recharge, it powers up quickly. Add to that the water resistance, durable build, and seamless integration with Samsung’s ecosystem, and this watch really feels like the ultimate all-in-one device.
Overall, the Samsung Galaxy Watch Ultra isn’t just a smartwatch—it’s a powerful daily companion that makes life easier, healthier, and more connected. Highly recommend it to anyone looking for the best smartwatch experience available today!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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