Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,172 Reviews)
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Excellent product,the quality is exceptional. The healt apps and scanner is very accurate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Iowa
Expertise:Expert
Verified Purchase:Yes
Good fit, loved new options. Better than my previous Samsung watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Keith J
Verified Purchase:Yes
Poor,,did not act as a standalone. Could not receive text or notifications when 30 ft or more away from my phone. Purchased 2 watches, returned both.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, August 28, 2025
Howdy KJJJ,
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the functionality and performance of our product line. LTE watches are considered "standalone" because they have built-in cellular connectivity, allowing them to make calls and send messages without being connected to a phone. However, even if a watch has LTE, your carrier may need to support standalone plans for it to function without a phone. If you would like to provide additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch Ultra, please do not hesitate to contact Samsung Support. We'd love to hear more! Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Problems with call and text messages on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
Thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the functionality and performance of our product line. LTE watches are considered "standalone" because they have built-in cellular connectivity, allowing them to make calls and send messages without being connected to a phone. However, even if a watch has LTE, your carrier may need to support standalone plans for it to function without a phone. If you would like to provide additional feedback with us regarding the performance, functionality, or durability of your Galaxy Watch Ultra, please do not hesitate to contact Samsung Support. We'd love to hear more! Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Problems with call and text messages on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
Written by a customer while visiting Samsung US
Posted by: Mbcollins3
from Washington DC
Expertise:Expert
Verified Purchase:Yes
Love the watch. Wish there were more watch color vs band color option.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Whiterose1
from Bronx NY
Expertise:Intermediate
Verified Purchase:Yes
The watch is incredible. It has so many and advance features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ultra watch band
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Love this watch. I have had 4 previous models. Battery is the best of my previous Ultra model. I get 2 days 8 hours after changing. Charging is the fastest. Buy it, only way to say it.
Performance
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Watch
on August 27, 2025
Posted by: GlaxyAIGuru
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy Watch Ultra, and it’s been a game-changer. The design feels premium, and the performance is super smooth. What really sets it apart is Galaxy AI — it gives personalized health insights, optimizes workouts, and even helps manage daily tasks intelligently. Paired with advanced sleep tracking, heart rate monitoring, and seamless integration with my Galaxy devices, this watch has become an essential part of my routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING WATCH!!
on August 27, 2025
Posted by: BottoroffDad
from Grove ok
Expertise:Intermediate
I had researched this watch quite a bit before I bought it and man am I ever glad that I did because this watch is amazing I have had three other Samsung watches and this watch is better than all three of the other ones put together if you're thinking about buying it buy it now because it's worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US