Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,172 Reviews)
Open Ratings Snapshot
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Great Watch
on September 2, 2025
Posted by: Louis
Expertise:Intermediate
Verified Purchase:Yes
Great watch very nice and work's good for my needs
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
All great but the battery lasting
on September 2, 2025
Posted by: Diego R
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
The only improvement point that I would say is the battery, it last hardly 1+ days, when I used to have the Samsung galaxy watch 5 Pro the battery last 2+ days with no issues
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My thoughts
on September 2, 2025
Posted by: Bill
from New Jersey
Expertise:Expert
Verified Purchase:Yes
The features of thiwatch is awesome my problem is with the style. The face and top side of it is very stylish and the underside too. But the side around looks like plastic on a toy. It should have been the total watch in the titanium.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 3, 2025
Aloha Taste, Thank you for taking the time to share your thoughts with us about your impression of the Samsung Galaxy Watch Ultra. We value your feedback as we strive to improve our product line to better suit our customers needs. If durability is on your mind, have no fear. The Galaxy Watch Ultra is a highly durable smartwatch featuring a scratch-resistant sapphire crystal screen and a rugged aerospace-grade titanium body. It is resilient against scrapes, bumps, and impacts from everyday use. It meets MIL-STD-810H standards for environmental resistance, including sand, extreme temperatures, and shock. It also has a 10ATM water-resistance rating for pressure up to 100 meters. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Watch is ok
on September 2, 2025
Posted by: Paul S
Verified Purchase:Yes
The watch is perfectly adequate. The Battery is better than the previous versin but could still use some improvement. The health apps that are resident on the phone work fine but the Body Fat Index measurment is tricky and often does not work. The watch could benefit greatly if Samsung would release the Blood Pressure Measurement app in the USA.
Response from Samsung USBy R&R Team, September 3, 2025
Howdy Paul, Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. The bioelectrical impedance analysis (BIA) is sensitive to factors like finger placement, moisture, and hydration levels. Please be sure to secure your watch, place your fingers on the buttons without pressing them, remain still with your arms raised, and measure at the same time each day, preferably in the morning after using the restroom but before eating. Please feel free to check out the resources shared below. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Measure your body composition with a Wear OS Galaxy smart watch
https://www.samsung.com/us/support/answer/ANS10003647/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid Build Quality
on September 2, 2025
Posted by: Scott
from Salt Lake City, Utah
Expertise:Expert
Verified Purchase:Yes
This device screams solid build quality at any angle you view it. It's extremely durable, feels comfortable, and is absolutely fun to play around with from having a Swiss army of apps all the way to simple watch based games. I highly recommend the Ultra, no matter the color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic
on September 2, 2025
Posted by: Anonymous
from Woodville Texas
Verified Purchase:Yes
Awesome i discover something new every day with this watch.It's awesome
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SWEET
on September 2, 2025
Posted by: Anonymous
from Jonesboro, GA
Expertise:Intermediate
Verified Purchase:Yes
I like it Very nice in appearance. Verry sturdy I'm very happy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch with lots of helpful apps
on September 2, 2025
Posted by: Ray C
Verified Purchase:Yes
After 2 weeks still enjoy the watch. Had some great commands from people who noticed the new watch. All features work as expected and battery life is 2+ days. Watch charges fast to 100%
Written by a customer while visiting Samsung US
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