Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,172 Reviews)
Open Ratings Snapshot
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
4 out of 5
4
What a watch. Does eveeything I need it to do.
on September 12, 2025
Posted by: Avi 1
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Great long lasting watch. Had great battery life. Snappy performance and a solid built.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Get it
on September 11, 2025
Posted by: Anonymous
from Virginia Beach Virginia
Expertise:Expert
Verified Purchase:Yes
Great watch wish for bigger screen but is beautiful and really made well
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful and quality watch worth wearing!
on September 11, 2025
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
This is the best smartwatch I have ever owned. It has all the bells and whistles that anyone could possibly want. I'm looking forward to seeing what is next. Samsung just keeps getting better and better. The only thing I would like to be improved is the battery life. If you like me I use all the features available on the watch. But, I have to say, it's better than it use to be. But, thanks Samsung for the beautiful and the quality watch that you produced. Keep up the good work! I definitely recommend it, to everyone.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great smart watch
on September 11, 2025
Posted by: LoonaC
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Great functionality, great features, great new look.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Life is better with samsung
on September 11, 2025
Posted by: Joseph
from New York
Expertise:Intermediate
Verified Purchase:Yes
One of the best watches I've used the in the last 3 years .very accurate and that all what i need.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Ultra Watch 2025.
on September 10, 2025
Posted by: Anonymous
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Best ultra watch uptil now. Battery life lasts me almost 2 days. Sensors are updated. I really like Sleep Apnea feature. Sleep cycle analysis is more accurate.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Buy new chargers
on September 10, 2025
Posted by: Otis
Expertise:Intermediate
Verified Purchase:Yes
Coming from the watch5 pro the battery life is disappointing. That thing would last 4-5 days on a charge. Now I am getting 2 days at most. Had to buy new chargers to have one everywhere I go to make sure it doesn't die
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 11, 2025
Howdy Otis, Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome but Disappointed
on September 10, 2025
Posted by: Patrick C
from Beaufort, SC
Expertise:Intermediate
Verified Purchase:Yes
The ultimate smart watch. However, I didnt give 5 stars since just a few weeks after wearing it the orange tick marks around the watch face started coming off. Now there are only 5 remaining. My 2024 Ultra never had this issue
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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